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Heritage Oil is a heating-oil delivery company that says it has been in business 31 years. Its website names a service area of Barrington, Warren, Bristol, Portsmouth, Tiverton, Little Compton, Middletown and Newport, and on its BBB page the company describes scheduled oil delivery along with oil burner and furnace cleanings and service. A 2024 customer said their regular delivery service could not come until Wednesday over a holiday weekend, so they called Heritage on a Saturday. That 2024 customer said Heritage Oil was at the house within the hour even though they were not current customers, and thanked Lisa on the phone and Antonio for the delivery. A 2022 customer filling their oil tank for the first time said they called three companies, spoke directly with Heritage, and that it arrived by 9am. A 2025 customer who said they were a senior citizen ran out of oil on a cold Friday afternoon and was told no oil could be delivered until Monday, though they said the company advertised 24 hour service. That 2025 customer wrote that the owner was unpleasant, and that on Monday they were told their account had been cancelled because of their attitude. A 2025 caller asking about fueling for a construction project said the woman who answered said "not interested" and hung up.
Great people. Great service.
Called in to see if they could do fueling for a construction project in the area. Lady immediately said "not interested" then hung the phone up on me. Could have at least told me thats not something they offer. Cant believe they just hang the phone up on people.
The best oil company I’ve ever worked with! Far superior to all others on the island!
I'm a senior citizen and ran out of oil on a very cold, winter early Friday afternoon & when I called them for a delivery, I was told that they could not deliver any oil until Monday!! They advertised 24 hour service! I was extremely upset, and the owner was very unpleasant & nasty. She called my sister & told her to bring me a space heater, which did little to keep me warm in 20 degree weather! I was freezing, & suffered from Friday night through Saturday and Sunday curled up on the couch with my cat and several heavy blankets. On Monday I waited and waited for them to deliver the oil until noon. I finally called them & she said that they had cancelled my account because of my attitude & were not coming!! She told me to find another oil company.
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