Local business · Salem, MALocal business · 459 Highland Ave, Salem, MA 01970, USA
Verified record
Hincman Pool & Spa is a small, family-run pool store on Highland Avenue in Salem — walk-in supplies and chemicals with the kind of long-running relationships you find at a neighborhood shop. A 2026 review from a customer who's been going there for over 30 years praised Charlie and Marlene by name for their chemical advice, with their son helping load the car and calling it a local family business. The rest of the record is thinner and split. A 2023 review called the business always professional and fairly priced; another from the same year described a promised end-of-May pool opening that didn't happen until a call came on June 20, calling the delay unprofessional. For routine supply runs and chemical questions, the long-standing customer relationships stand out; if timing on a seasonal opening matters, it's worth confirming a firm date rather than a rough window.
Charlie and Marlene are the best they always have good advice about chemicals etc. Ive been going there for over 30 years Their son is always helpful carrying all the heavy things out and loading my car too! Definition of local family business !!
Nice little pool store right on Highland. Have a little bit of everything you need for pool maintenance.
Always professional and fairly priced
I was told my pool could be opened by the end of May. I didn’t get a call until June 20th. Very unprofessional and disappointing.
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1 change recorded — last scanned Aug 4, 2026.
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