Homans Associates
Regional · 78 River St, Braintree, MA 02184, USA
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Verified record
- Not rated by the BBB
- 1 customer photoOf completed work
Highlights
- Deep parts inventory — reviewer praised specialty insulation stock and 24-hour pickup access
- Manufacturer-authorized parts — factory dealer status with Bryant, Carrier, Mitsubishi, and Totaline
- Business identity unclear — site calls itself a distributor, directories call it a contractor
- No weekend hours — reviewer noted no in-store purchases or deliveries on weekends
- Not BBB accredited — carries no rating despite being listed at two locations
- Service area gap — stated coverage names other towns, not this Braintree address
Search for Homans Associates in Braintree and two different stories turn up. Porch and a few other directories describe an HVAC specialist that handles gas appliance hookups, water heater inspections, and emergency heating calls. The company's own website tells it differently: a Northeast-wide wholesale distributor of HVAC equipment, parts, and mechanical insulation, built to supply other contractors and technicians rather than to do the installation or repair work itself. That distinction is worth sorting out before calling. The Braintree address at 78 River St is one of two locations the Better Business Bureau has on file, the other being a Wilmington, MA headquarters, and it isn't BBB-accredited or rated. The company's own stated service area names Wilmington, Southborough, and Fall River — Braintree isn't on that list. On Google, 34 ratings average 4.1 stars, but the handful of written reviews behind that number (11 total, spanning 2022 to 2025 across five sources) skew closer to neutral than the star average suggests. What does show up in them points to a supply-counter experience rather than fieldwork: a well-stocked inventory, including specialty items like Manville insulation, and after-hours pickup through a 24-hour cage, against complaints that neither the counter nor deliveries run on weekends. Nothing here — not the company's own site, not any third-party source — shows Homans Associates sending someone to a house to fix or install equipment. Before booking a furnace or AC repair through this listing, it's worth confirming whether this Braintree location does that kind of work at all, or whether it's the parts counter behind the HVAC contractor actually doing the job.
Read the comments
Most recent comments
- 5.0Sep 6, 2025
They carry all manville insulation which to me is the best. They also have a 24 hour cage which is helpful when you need something and cannot get there before they close. The only complaint that I have is that they are not open for either in store or deliveries for the weekends.
— Abraham LevesqueView on Google Reviews ↗ - 5.0May 9, 2024
Always Great Service!! Thank you Everyone!!
— Rob BeaulieuView on Google Reviews ↗ - 5.0Apr 22, 2024
has everything I needed for my sheet metal needs
— NicholasView on Google Reviews ↗ - 5.0Jan 29, 2024
Great products, even better service.
— S JohnsonView on Google Reviews ↗ - 1.0Dec 22, 2023
They are ripping people off. I clearly try to confirm a part with the counter and they told me that the part is compatible but was not. When I try to return the part they won’t accept return even the mistake came from them. That’s bad business. Will NEVER recommend this company to anyone.
— HVAC JobDoneView on Google Reviews ↗
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Update history
Added 11 new comments, added 1 new photo, established rating 3.3
- behind the score: Business identity unclear — site calls itself a distributor, directories call it a contractor