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Hopper Real Estate is a family-owned firm based in North Eastham handling both home sales and vacation rental management across the Lower and Outer Cape, from Harwich down through Provincetown. Its Massachusetts real estate broker license, held by Sarah H Sherman, is active. Renters who've used the company more than once describe attentive service — one long-time renter credited Sarah with being well prepared showing several homes before this year's larger rental, and another called out staff member April as knowledgeable and personable. That said, a 2024 review describes a breakdown in exactly that kind of responsiveness: after a July 2023 rental stay, the renter said messages to April about an issue went unanswered, even after a follow-up email days later. It's a real gap worth asking about directly, especially if a rental issue comes up mid-stay. For a home sale or a seasonal rental on the Lower or Outer Cape, the record here is thin but mostly positive — confirm how a problem gets handled while you're in the property, given the one unresolved complaint on file.
Last Two Years we have Rented from Hopper.Excellent Professional Service.. We are Renting a Larger Home This Year Sarah was Very Prepared and Professional showing us Several Homes In December Excellent Customer Service ❤️
Hopper Real States has an excellent reputation in Cape cod. 👍 I always talk with April, she is a good professional and kind personality. Thank you for everything you do! 🌺
I have been renting from Hopper for years and never had a problem until 2023. I sent the following message to April from Hopper directly after our stay in July 2023 and never got a response back. I even sent a follow up email several days later inquiring and still never got an apology, response or anything. We have already secured our rental for this year with another agency and will not be returning to Hopper. “There is rustic/charming and then there is rustic/dirty/dilapidated. This house was the latter. The ceiling in the living room looked as if it was full of mold/asbestos, the house was full of bugs (spiders/ants/earwigs) my mother got a spider bite/we have bugs crawling out of our bags today as we unpacked them at home, the yard is loaded with ticks which we found on us after simply unloading the car(crawling in our beds), the yard was not mowed and so long that we could not sit out there or play yard games which is the entire reason we rented a house vs. a hotel, and there were holes in the screens, an enormous bees nest in the bushes in the front of the driveway and the outdoor shower had zero water pressure (it dribbled out at best which made it impossible to shower in - something we look forward to doing on vacation is taking outdoor showers). Also, the electrical is so outdated and connected by power strips that you could not blow dry your hair or use a steamer if the AC was on…overall this was a really disappointing property which is surprising because we have rented from you many times
Great vacation experiences.
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Aug 23, 2026.
Repeat clients4.8
Verified license4.8
Sells above asking4.7
Fast sales4.6
Decades of repeat clients4.6
Active broker licenseNot yet rated
Sells for out-of-state owners4.9
Repeat renters3.0