Verified record
Hot & Cold Plumbing & Heating is run by owner Eric Watson (named on its BBB profile), based in Reading and serving Haverhill, the Merrimack Valley, and towns across southern New Hampshire. The company self-reports Massachusetts and New Hampshire plumbing and gas-fitting licenses, along with an A+ BBB grade — though BBB's page notes the business is not BBB-accredited, and none of the license numbers have been verified against a state registry. Eric handles jobs of every size, and reviewers keep landing on the same word: reasonable. A July 2026 review describes a new water heater installed and organized in half a day at a great price; in an August 2025 review, a homeowner had all the piping in their house replaced along with new showers, a tub, bathroom vanities, and a dryer vent, calling the project efficient and reasonably priced. In a February 2023 review, a customer described a deep-freeze pipe burst that poured hundreds of gallons into an office and basement — Eric found and fixed it fast enough that they didn't lose a day of work. A couple of things are worth checking directly rather than taking from the website: it states both '25+ Years' and 'Over 50 Years of Experience' on the same page, while BBB lists the business as 17 years old (started 2009); BBB also lists a different phone number than the one on the company's own site. For anything from a same-day fixture swap to a full re-pipe, this is a plumber with a clean run of five-star reviews and a fair reputation; just confirm the license numbers and contact details yourself before booking bigger work.
Eric of Hot & Cold Plumbing & Heating LLC Is excellent. Knowledgeable, competent and friendly.
Eric from Hot&Cold Plumbing installed our new water heater. Hi did excellent job. The price was great, everything was organized and completed in half a day. We definitely will use this company again. Thank you Eric.
Eric provided great service. We were very happy with his install of our new toilet and vanity.
Eric did a fantastic job. I had no idea how we were going to fit my new 2-in-1 washer/dryer or how it was going to be hooked up, but he made it seem easy and hooked everything up without it looking cramped or messy.
This kind man the owner of this company comes to my home and fixed my bathroom with needs of update on floor, vanity and toilet. He was there for a few hours, maybe longer and exceeds my expectations. Price is very reasonable and will always use him and I have made several recommendations for his company. Eric, thank you again.
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Service area
1 change recorded — last scanned Aug 15, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Hot & Cold Plumbing & Heating LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Languages
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Transparent diagnostics5.0
Quoted price holds5.0
Midnight and weekend help5.0
Same-day and weekend calls for burst pipes and lost heat5.0
Broad plumbing and HVAC range5.0
Rapid response5.0