Verified record
Hub Home Services is the new name of Fireside Heating and Cooling — Rafael "Ralphie" Guzman's one-man HVAC and plumbing operation out of Lawrence, which relaunched its website under the Hub name in 2026. The work is residential heating and cooling repair, heat pump and AC installation, boilers and furnaces, plumbing, whole-house water filtration and drain cleaning, and the site promises same-day and 24/7 emergency response across the Merrimack Valley and Greater Boston. Customers name Ralphie personally in most of the reviews, and the specific ones are strong: a November 2025 customer whose furnace failed mid-winter with the carbon-monoxide alarm sounding said he was at the door within the hour; a December 2025 boiler call was diagnosed, quoted and finished in under an hour at exactly the estimate; a January 2026 customer with a burst pipe on a snowy day said he isolated the break and advised on insulation; others describe him diagnosing water-supply sediment and installing filtration, and giving three repair options based on need rather than upselling. Google shows 5 stars from 37 ratings. What to know before calling: nine of the thirty-one reviews landed on two days in mid-December 2025 and most of those are one-line generic praise, so the written record is thinner than the count suggests; one December review is a commercial customer thanking him for work at an auto-parts shop. The company also still appears under both names — reviewers say Fireside, the site and Google say Hub Home Services — so confirm which name goes on the invoice. For a responsive owner-operated HVAC and plumbing tech in the Lawrence area, particularly for emergency heat calls, the detailed reviews are consistently good; the history under the new name is short.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Hub Homeservices. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
I received Excellent Prompt Service Today
Great customer service, on time. Was able to get my heat back and running. Highly recommend
Very happy with the service we received! Ralph is very personable and responsive. He answered all of our questions and offered competitive pricing compared to other local plumbers. Will definitely use his company for any future plumbing needs
🫡🫡🔥🔥🔥🔥👍🏽
Rafael was very responsive and kind, and professional. He helped diagnose our pipe bursting and flooding on a cold snowy day, and isolated the broken area, and advised us on a new appliance and insulation. Thank you Rafael!
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1 change recorded — last scanned Aug 28, 2026.
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