Icarus Construction Services

Seventeen years in business and not one published customer review — that is the shape of Icarus Construction Services, a Worcester general contractor run out of 340 Main Street. The company says it was founded by Lionell D. Thompson, Jr., who came to it with more than fifteen years of construction experience at the supervisory and project-management level. Its own site describes general construction, design-build and construction management, and the work it names is bigger than a bathroom: out-of-the-ground new construction, interior fit-outs, and building envelope restoration. The Better Business Bureau has the LLC starting in August 2009, seventeen years ago, with Thompson listed as president. What there is to go on outside the company's own words is sparse but not nothing. Its BBB page carries an A+ grade, though the firm is not BBB accredited, and the same page shows neither customer reviews nor complaints. A 2020 Telegram & Gazette article on local veterans reported that an injury in the Gulf War ended Thompson's Marine Corps service and set him on the path that led to founding the firm. Before calling, two things are worth pinning down. The first is fit: the projects the company puts forward are commercial in scale and character, so a homeowner should ask directly whether their job is the kind Icarus takes. The second is references — with no published reviews anywhere in its public profile, the only way to hear from a past client is to ask the company for names and call them. This is a long-established Worcester builder with a thin consumer paper trail. That combination suits someone who can do their own diligence — get the references, confirm current registration and insurance, and get the scope in writing — more than someone hoping to hire on the strength of a review page.