Verified record
Water lines, a burst main and a lost hot-water supply are the jobs people call Ideal Plumbing & Heating Co for. A recent customer said they had three issues in three years with a waterline in a home they bought, and that Ideal Plumbing responded in a timely way each time and corrected the situation quickly. A 2026 customer said they lost hot water for 3 days over a weekend; on Monday they were given Lorenzo's number and a photo of their new furnace was sent ahead. That 2026 customer said two of his guys were over within the hour, got a part, and fixed it immediately. A 2024 customer said they called Lorenzo on a weekend after a burst water main under the driveway caused flooding; he texted back, came the same day to evaluate, and had his crew working the next morning. A 2024 reviewer said they called Lorenzo twice for emergency repairs and he repaired the damages within a day at a reasonable price. In a 2023 review, a customer said Lorenzo kept them informed through repairs after a water break and answered their questions. The company's website lists towns from Bridgeport and New Haven to Hartford and Manchester as its service area. On Google, it holds 5 stars from 10 ratings.
Typical your area range for this kind of work, from regional averages — not a quote from Ideal Plumbing & Heating Co. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
I’ve had three issues in the last three years with a waterline in a home I purchased. Ideal Plumbing has responded every time in a very timely manner and corrected the situation very quickly. Excellent customer service and professional, courteous employees!!
Great Service !!!
I lost hot water for 3 days and could not get a plumber over as it was the weekend.Monday , a very enterprising young man gave me the number for Lorenzo and even took a photo of my new furnace to send to him so he ,knew what he was dealing with before he came over. Within the hour ,two of his guys were over, knew what was needed and got a part, it was fixed immediately . Thanks Lorenzo and your team, for being so responsive and efficient.
Lorenzo was very responsive! Price was very reasonable and the team did the job quickly and neatly. Very impressed!!!
Best plumber in CT 🙌🏻
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1 change recorded — last scanned Oct 13, 2026.
