Immaculate Cleaning Company

Immaculate Cleaning Company is a family-run outfit — the same name, Joe, keeps showing up across five years of reviews as the crew lead customers credit for turning around bad situations in their own homes. Owners Curt and Jennifer Planz say the company was founded on Massachusetts's North Shore in 1996, later operated out of the Albany, New York area, and has more recently returned to a Salem base serving Swampscott, Marblehead and Lynn. The volume here is real: 35 Google reviews since 2021, running 4.8 out of 46 ratings, and the last few months have kept the pattern going. Customers in 2026 describe Lou turning a dated kitchen and a grimy bathroom around in a single visit, and Molly handling an apartment cleanup so thoroughly it feels as fresh as the day she moved in. One 2026 reviewer had Joe's team do the final clean on a Massachusetts home before listing it for sale after a move to New Hampshire, with dust from a paint and floor-refinish job wiped away to a sparkle. The older reviews tell a consistent story: landlords who call them repeatedly for rental turnovers between tenants, and residential clients on standing monthly or bi-weekly schedules who say they no longer have to think about cleaning. In a 2025 review, one customer needed a full deep clean after a sublease tenant left behind cat hair and stains; in a 2024 review, another needed the same treatment before new tenants moved into a rental unit. It isn't a spotless record. In a 2024 review, a customer paid for a deep/move-in clean and said what they got was closer to a surface clean, listing specific grime left behind around the stove, under a microwave, and at the base of a toilet. In a 2022 review, a customer who liked the actual cleaning said the price charged didn't match the quote, and that a call to ask about it got no apology, just a flat this-is-what's-in-my-notes response. Anyone considering them has a long, mostly positive record to go on, with Joe and the Planz family as the constant across it — worth confirming the scope of a deep clean in writing given the one detailed complaint about a job that fell short of it.