Innovative Landscaping

Innovative Landscaping, in Acton, has built a five-year-plus following among Google reviewers — 4.8 stars across 68 ratings, with dozens of detailed accounts from customers who've used the company year after year. It's currently run by Jay, described in several reviews as the responsive owner of what one 2026 review called "a women-owned business"; earlier reviews from 2021 describe the company under a previous owner, Joe. Under Joe, in 2021, reviewers described patios, retaining walls, front-step rebuilds, stump removal and tree planting completed quickly and carefully — one review described a full retaining wall torn down and rebuilt in a day and a half, another a backyard patio finished flawlessly in a single day. By 2022 Jay had taken over day-to-day contact, and the pattern of praise continued: reviewers across 2022 through 2026 describe spring and fall cleanups, mulching, irrigation, hardscaping, a gravel driveway extension, and even converting part of a lawn into a meadow, consistently crediting quick communication, fair pricing and reliable scheduling. Several long-time customers — one for over five years — say they've used the company for everything from routine mowing to major projects. Not every account here is glowing. In a July 2023 review, a customer said they'd hired the company on the strength of reviews for the prior owner, only to learn of the ownership change after work started, and described a lawn seeding and irrigation job that didn't go well. A September 2023 review described poor weed control at a condominium property's landscaping contract. And an August 2025 review said a spring cleanup left grass seed blown away along with the loosened dirt meant to hold it, leaving bare spots unfilled. None of that is the dominant pattern — the large majority of reviews, before and after the ownership change, describe responsive communication and solid results across everything from lawn care to patios and stonework. For a bigger hardscape project it's worth asking directly about current ownership and getting a clear plan for any seeding or irrigation work.