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Instant Appliance Repair describes itself as an appliance repair shop serving homeowners, landlords, property managers and restaurant owners in and around Pawtucket, RI, and its website lists dishwasher, refrigerator, microwave and range repairs. The company says it has been in business 35 years and offers 24/7 emergency service. Its Better Business Bureau grade is A+. A 2023 customer said the company fixed an HE washing machine and gave advice on keeping it running well. A 2023 reviewer wrote that they came the same day, right on time, took the extra effort to make sure it was working properly, and charged prices that were more than fair. A 2023 customer said a freezer door was put back on track. A 2024 customer who had used the company for years said they called six or seven times about an appliance they had already been charged for multiple times, and that the issue was never fixed. That 2024 customer also said the company had them install items to try to remedy the problem, which they felt probably shortened the appliance's life span, and that one call to another company's service department got the issue fixed and explained.
After years of using IAR, their service is no longer recommended. Owner is absent, over running a restaurant, and good techs left. I've called no less then 6 or 7 times to ask about getting an appliance serviced, again, that they already charged me for multiple times and never fixed the issue. I've also called multiple times requesting the service records for this appliance from them, nothing? I made 1 call to Bellingham electric's service dept, and the issue was fixed and explained. Not only was IAR not fixing the issue, they had me install items to try to remedy the issue that probably shortened the life span of my appliance. Thanks IAR, no more business for you from me.
Fixed my HE washing machine and have me advise on how to keep it running well.
They came same day right on time. Took the extra effort to make sure it was working properly. Very honest hard workers that value there custo mers. Prices were more then fair.
Had a great experience freezer door back on track works great ty so much
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1 change recorded — last scanned Oct 4, 2026.
Vanity replacement cut to fit the space4.0