ITS Home Services

My boiler stopped working suddenly so I used ITS home services service request on the website. Vitaliy immediately reached out to me to set up a visit. He immediately got to work diagnosing the issue and quickly found it. He let me know how I could fix it or offered for them to fix it. I really appreciated the honesty and will using them for all future home services.

We are so pleased with the work Phillip and Matthew did to completely renovate the hot water delivery system! A job perfectly done! Very professional, courteous and outstanding work! We have had three other companies come to service this system before and none of them fixed the problem. Phillip and Mathew provided a solution! Highly recommend this company. Local and trustworthy! Thank you for a job well done!

There are some people that enter your life that you’ll never forget. I spent two days trying to figure out how to fix a plumbing issue. I did not sleep at all. I was adamant that I would do this on my own. After countless of attempts, I decided to reach out for help. God sent me one of his precious angels. He was able to fix the issue in less than 1 hour. My kids are now enjoying their home. I am extremely grateful for this company & will never take the work done for granted. You are good people. As a single mom with a family that doesn’t have much wealth, I am so honored by their generosity. God bless you and your families. My children and I are forever blessed.

Furnace died on a very cold day. Called ITS and they sent Conner out within 2 hours. Multiple problems but Conner was committed to getting the heater running. Didn't take him long. Next morning heat tripped, Called Jane at ITS and again within 2 hours out came Conner. This guy is good! Very committed to getting problem solved and very knowledgable. Found another sensor that was acting up. Picked up part and installed. Heat again! Conner gave me his direct cell phone number and told me not to hesitate to call if i needed him. Long story short, furnace when installed was not set up correctly,(not ITS). With Conner’s determination to getting me heat he went way above and beyond to fix problem. I highly recommend ITS. To be honest they treated me very fair on pricing considering the time Conner took to fix someone elses mistakes. Thank you Conner and ITS Lenny

This is my second experience with ITS Home services and this is my go to repair center. They have great staff that are punctual and transparent. Last night I had a problem with my furnace making a strange sound so I called them first thing this morning. From first contact to job completion they were terrific. Connor came out today and fixed the problem within an hour! Notified me of what caused the problem, fixed it to my satisfaction, and provided great customer service. Can’t ask for much more than that! In fall of 2025 I hired them to replace a tub/ shower combo and they were excellent. Great quality, knowledgeable on everything and got the job done in a timely manner. And most importantly, we love our shower. I would reccomend ITS Home Services to anyone needing work done on their home. I’m so glad they started their residential side of the business!