A Plus HVAC

A Plus HVAC is a Westfield heating and cooling company, and a recent customer said it replaced an outdated central air unit and gas furnace, with the crew cleaning up afterwards. The company says it is a family business established in 2006, led by owner Nathan LeMay, offering heating, cooling, indoor-air-quality and residential electrical work across Hampden and Hampshire Counties. Its Massachusetts HVAC license, number 103-SM-B, held by A Plus Hvac Inc, is active on the state registry. On Google it holds 4.9 stars from 1,696 ratings, and a 2024 masslive.com piece reported that it won Best Home Heating/Cooling Service at the Reader Raves awards. Its BBB page shows an A+ grade and accreditation. A recent customer whose AC failed during a heat wave said the replacement was special-ordered and installed during the next heat wave, and thanked Jeff for his work in a sweltering attic. A recent customer said Derek needed two visits and consultation with the office to find what had to be replaced on a furnace add-on, and that the company was trying to get as much as possible covered under the warranty. A recent customer said the company sends a detailed service report after every visit. A 2026 customer said Vlad evaluated a 37-year-old furnace, quoted both repair and replacement, and installed the new furnace less than two weeks after the first call. A 2025 customer said the company installed a mini split condenser correctly after one it had not installed fell off the side of the house. A 2024 customer said the company helped manage the MassSave program and financing for a heat pump and mini-split install that let them shut off an oil furnace. A recent customer gave one star after an annual AC service, saying another HVAC company later found two wires the A+ technician left disconnected and fixed the unit for $428. A recent customer said an indirect water heater ran close to 170° the night it was installed and took over a month of visits before it finally worked, once an adjustable three-way thermostatic mixing valve went in. A 2026 reviewer said the company charged $119 to send a second repairman after the first left a furnace blower in manual, and never refunded it. A recent customer said a promised quote for a new AC compressor had not come five days later. A recent customer called a $249 annual AC checkup overpriced.