Is this your business?Claim this page →
Verified record
Drain emergencies and repeat property calls are at the center of J. Rooter’s recent customer accounts. The New Britain company has three Google ratings, all five stars. One August 2026 customer says the technician responded quickly to an unexpected drain problem, explained the cause and repair, and cleaned up after resolving it. Another describes calling J. Rooter back whenever drain issues arise at their properties. A third August customer reports a broader plumbing job: clearing a clogged pipe, installing a shower and toilet, and replacing a water heater. They praise explanations, clean working conditions, and checks that everything functioned before the crew left. J. Rooter describes drain cleaning as its focus and advertises 24/7 emergency service and free estimates. Its website also states that it is insured.
Excellent service! We had an unexpected drain emergency and they responded quickly, professionally, and got the problem taken care of right away. The technician was knowledgeable, courteous, and explained what was causing the issue and what needed to be done. They worked efficiently, cleaned everything up afterward, and made a stressful situation so much easier. It’s hard to find a company that is this responsive and dependable, especially in an emergency. I would absolutely recommend them to anyone needing emergency drain cleaning services!
J. Rooter has been great to work with. They come out to our properties anytime we have drain issues and are always responsive, professional, and respectful. They get the job done efficiently and are dependable when we need them. We highly recommend J. Rooter for drain cleaning and plumbing services.
Excellent experience from start to finish! They came out and took care of a clogged pipe, installed a new shower and toilet, and replaced my water heater. Everything was done professionally, efficiently, and with great attention to detail. They took the time to explain what needed to be done, kept everything clean while working, and made sure everything was working properly before they left. It’s not always easy finding a plumbing company that is reliable, knowledgeable, and takes pride in their work, but these guys definitely delivered. I’m extremely happy with the quality of the work and would absolutely recommend them to anyone looking for a dependable plumber. I’ll definitely be calling them again for any future plumbing needs. Five stars!
Specializes in
Also offers
Languages
1 change recorded — last scanned Oct 30, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from J. Rooter LLC.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$270 – $660
Typical plumbing job around $470
100 years in business3.4
BBB A+3.4
