Jalbert Plumbing & Heating

Jalbert Plumbing & Heating sits at 2 stars on Google, and only three people have rated it — thin, but the sole written complaint about the company is worth reading before you dial. The company has run out of 36 Greenwood Rd in Peabody since 1995, according to business directory listings, and carries insurance with a good credit rating. The one detailed account describes a rocky first phone call: a caller reaching out for a quote said Mr. Jalbert returned her call reasonably fast, then turned condescending, calling her "honey" and pressing her about who would be paying before any work was even scheduled. That happened a couple of years ago, so it may not reflect how calls go today, but it's the only firsthand description of dealing with the company available. Nothing documents the actual plumbing work — no photos, no praise for a repair, no mention of pricing or turnaround time. Before calling, it's worth judging that first conversation for yourself and getting scope and cost in writing, since neither shows up anywhere else.