FIX IT WITH NAKO

Nako just solved a plumbing mystery that had stumped one homeowner for 30 years — why two showers couldn't run at once — while he was there for a separate no-hot-water emergency, and he took the time to explain why. That kind of persistence runs through Fix It With Nako's reviews: in a 2024 review, a customer described a well-known North Shore company quoting "outrageous" multi-part repairs, then getting a same-day, single-part fix from Nako instead, for a fraction of the cost. Based in Peabody, this is essentially a one-technician oil-heat operation — oil burner and furnace tune-ups and repairs, steam boiler service, oil tank replacement, and the emergency no-heat calls that come with New England winters. The reviews lean hard into responsiveness: arriving within the hour, picking up the phone at 11pm when a furnace dies, coming out the day before a snowstorm, fitting a customer in same-day after they called "on a whim" expecting a week's wait. Several customers say they were referred by their oil delivery company after being turned away elsewhere, and more than one describes Nako declining to charge, or advising against an unnecessary system replacement, when the honest answer cost him money. A 4.9★ average across 86 Google ratings backs that up, and the 66 reviews on file, dating back to 2021, describe consistent work across boilers, furnaces and oil tanks — with one 2024 review noting he'll also look at an unrelated plumbing fixture for a regular customer in a pinch. Not everything is glowing. In a 2025 review, one customer described a poor attitude, a repair that wasn't done right, and a refusal to return and fix it after being paid — a specific, credible complaint, not a vague one-star. A more recent review, from March 2026, describes a same-day cancellation after a multi-week wait for the appointment. Both are real accounts worth knowing, even set against dozens of reviews describing the opposite experience. Recent review volume has also slowed — only a handful posted in the last six months compared with a steady stream through 2024 and 2025. Worth confirming before booking: given how in demand he appears to be, get a firm appointment window, and follow up close to the date given the recent cancellation account.