Quality Sewer & Drain, Inc

Quality Sewer & Drain, Inc. is a family-owned sewer and drain company working out of Peabody, Massachusetts. The company describes itself as handling trenchless pipe lining, pipe coating, drain cleaning, video inspections, hydro jetting, sewer repairs and septic pumping across Boston's North Shore — and its public record is almost entirely one thing: years of Google reviews that use the words 'honest' and 'no unnecessary work' again and again. Across 67 Google reviews running from 2021 through 2026 — every one of them five stars — reviewers describe the owner, Russ, and his crew running a camera down a line before recommending anything, then explaining exactly what the camera found. Specific jobs described include lining a cast iron pipe under a basement floor rather than digging it up, clearing roots invading a drain line, and diagnosing a partially clogged sewer trap by tracing a bad smell in a shop. In a 2022 review, a homeowner said four other contractors had quoted digging, permits, and upwards of $12,000 just to fix one broken section of pipe before Quality Sewer found a cheaper fix. Several reviewers describe calling Russ back years apart — one after eight years — for a new issue and getting him again by name. In a 2025 Nextdoor post, a Beverly homeowner described Russ diagnosing a leaking waterline and quoting roughly $15,000 for a full iron pipe replacement. The company says it holds installer certifications with three trenchless lining brands — Picote, Trelleborg, and HammerHead — which lines up with the pipe-lining work reviewers describe, and says it covers Peabody, Danvers, Beverly, Salem, Marblehead and a dozen other North Shore towns. A full pipe replacement, as opposed to a lining or cleaning job, can run into five figures, so it's worth getting a written scope before signing off on the bigger jobs. For a clogged drain, a camera inspection, or a sewer line old enough to need relining instead of replacing, this looks like a well-established, locally run call with an unusually long, consistent record behind it.