Verified record
JC Floor Covering is a union commercial flooring contractor working out of a 35,000-square-foot facility in Billerica, installing carpet, resilient tile and sheet goods, rubber, wood, and ceramic tile flooring, along with concrete polishing. The company says it was incorporated in 1989 by Jim Colombo, growing from a one-man operation in East Boston into its current Billerica shop, and describes itself today as run by several generations of the Colombo family alongside its INSTALL-certified mechanics. Its Better Business Bureau profile, unaccredited but carrying an A+ grade, lists 21 years in business with no complaints or government actions on file. On Procore Construction Network, where it shows up as a general contractor working in rough carpentry for commercial clients, it has logged 12 projects since joining in September 2023, though that platform carries no reviews of its own. Public reviews are sparse: a 2023 Google reviewer called it the best flooring place around, while a January 2024 review knocked its customer service without giving specifics; Google shows it averaging 3.9 stars from 7 ratings overall. Before calling, it's worth asking directly about scheduling and communication on a job, given that lone critical review, and confirming whether the Procore listing's general-contractor/rough-carpentry framing reflects work beyond flooring or is simply how that network categorizes the company. For a commercial flooring job — carpet, resilient or ceramic tile, wood, or concrete polishing — with a long-tenured, family-run union shop, JC Floor Covering fits the bill; get specifics on the crew and timeline for the work in front of you.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from JC Floor Covering INC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800
Terrible customer service
The best flooring place in the industry
Specializes in
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Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 6, 2026.
Responsive repairs4.1