Jim Sullivan Masonry

Jim Sullivan Masonry is a chimney and masonry contractor with branch locations in Lowell and Lawrence, Massachusetts, that its own Better Business Bureau profile describes as 40 years in business; the company separately self-reports 41 years of experience on Angi, where it has logged 79 shown projects. Its work spans chimney sweeping, relining, and waterproofing to fireplace construction, steps, walkways, and patios. The written record here is unusually deep — 26 reviews across Google and Angi stretching from 2017 to 2024 — and a recurring theme is honesty about what a job actually needs. In a 2021 review, a customer said Jim examined a chimney a different company had quoted $10,000 to fix and told them plainly that it was fine beyond a small crack and some creosote buildup. Several older reviews from 2017 to 2019 describe detailed estimates that beat competing quotes and daily updates during multi-day jobs. Not every account is clean. A 2019 reviewer said Jim was unable to resolve a chimney leak, that it continued after the repair, and that other masons they consulted afterward called the work sloppy. A 2017 reviewer described a short-notice reschedule — the owner said he was too tired to meet — followed by a second site visit to re-survey the same job before work began. Separately, a 2024 reviewer noted an online listing incorrectly showed the business as closed while Jim was actively completing a chimney and steps rebuild in Methuen. BuildZoom lists a Massachusetts home improvement contractor license for the business that shows as inactive since 2010; it isn't a registry verification, and no evidence here confirms the business's current licensing status. Given the length and consistency of the positive record — especially the pattern of honest, no-upsell assessments — this reads as a genuinely experienced operation, though it's worth asking directly about current licensing and getting a clear scope in writing given the isolated but real complaints about follow-through.