JL Painting Services

JL Painting Services is a Marlborough crew whose own customers are its best marketing — several reviewers describe hiring Jose Chaclan's team a second time after an earlier project went well. Chaclan runs it with his wife Susy handling estimates, and what reviewers describe most consistently is straightforward: he shows up on schedule and explains what's about to happen before it does. Reviews run from 2023 through mid-2026 across Google and Thumbtack, and the jobs described go beyond straight painting. A 2025 review describes the crew pressure-washing a roof and full house body and replacing damaged siding before painting the vinyl exterior; another 2025 review recounts a complete two-bedroom condo repaint finished within a week of the initial estimate. A 2024 review mentions drywall replacement and trim work done alongside a painting job, and a couple of older reviews (2023–2024) describe flooring and carpet installation. One recent review notes the crew bags and hauls away debris at the end of each work day. It isn't a spotless picture. A May 2026 Google review reports paying in full for a job left with several items unfinished and no follow-up — the one clearly negative account among the 36 reviews here. There's also a real gap worth flagging before booking: Thumbtack's own rating breakdown for the company shows two of its ten ratings are 1★ or 2★, but the profile displays only five reviews, all positive — the two low ratings' text was never published anywhere. Thumbtack also lists the company's tenure two different ways on the same page, 17 years in one spot and 18 in another, which reads as a page inconsistency rather than anything substantive. For a standard interior or exterior paint job — or one with some drywall, trim, or flooring folded in — this crew's history supports booking with the usual caution: pin down a firm completion date and get sign-off in writing before final payment. An unfinished punch list is the one detailed complaint on record, and Thumbtack's hidden low ratings suggest it may not be the only one.