Verified record
John Martin, Inc. is an Orleans-based excavating contractor serving Cape Cod, offering site preparation, grading, foundation work, demolition, water and sewer installation, drainage and pool excavation, septic system installation and pumping, and portable toilet rentals. The company holds a Massachusetts-verified plumber license (registered to Alexander John Martin Noel). Customer feedback is uniformly strong across 11 reviews from 2023 through 2026, with no negative accounts on record. Reviewers repeatedly describe fast, dependable emergency response — technicians dispatched within 30 minutes of a Sunday call, next-day service for urgent septic backups, and same-day resolutions for panicked toilet and drainage emergencies. Several reviews name specific staff, including Gary, John Martin Jr., and JD Martin, and describe them as patient, knowledgeable, and willing to walk first-time customers through unfamiliar processes like septic pumping. Beyond emergency work, reviewers also praise the company for larger excavation projects, including full-scale addition excavation (clearing concrete, asphalt, and trees, then digging for footings, foundation, and backfill) and general site work and tree clearing. Given the consistency, specificity, and volume of positive, detailed feedback with no complaints on file, alongside a verified state plumber license, John Martin, Inc. presents as a reliable, well-regarded choice for excavation and septic work on Cape Cod.
“Out of Orleans the best!!! Ask for Gary!!!”
“John Martin”
Water was coming out of my washing machine drain. I assumed the outlet to the septic was blocked. It was with branches. I called, Sunday. Somebody was here in 30 minutes, I don't know the gentleman's name, sorry. It was taken care. I wouldn't of been able to use anything in house. Sink, TOILET!!! GREAT service. In fact it was so good, you almost want to have an emergency.
JD Martin did the excavation for an addition to our home in Eastham….they were FANTASTIC!! They did all the excavation including clearing the area of concrete walkways, asphalt and trees…digging for the set up of the footings and foundation….and back-fill. The project required working in a really tight area but they handled it with ease. They were totally professional and friendly to work with. I would recommend them highly!!
John Martin Inc. is a fantastic company for several reasons. I had a Septic pumped out by Gary. I also had a Tight Tank installed by John Martin Jr. at my property and the operation went smooth with zero hassle. Firstly, Gary was amazing. I met him first to pump the previous septic. Gary went out of his way to help me maintain the old system until I was able to upgrade. Secondly, John Martin Jr led the operation to install the new system. He was organized, punctual, and completed the install smoothly with zero issues. Lastly, their office secretaries Laura and Sue are kind and knowledgeable of the work done at the company. They are always willing to answer any questions and will get back to you within reasonable timeframes. I HIGHLY HIGHLY recommend this company for both septic drainage and new system installs.
We had a septic emergency. John Martin was very responsive, had people here the next day and the cost was within the estimated rate. Also the guys that worked over here were really nice. 10/10 would recommend.
I called John Martins office in a near panic this AM . My toilets wouldn’t flush. The person who answered the phone was extremely helpful and assured Me they could solve my problems. And by midafternoon they had ! The driver was great , He was able to pump the tank , Took the time to be sure my toilets were working . I would recommend John Martin to anyone who has a septic need 👊🏻
Specializes in
Also offers
Languages
1 change recorded — last scanned Aug 20, 2026.
Docks, bulkheads and revetments3.3