Joyce Cooling & Heating Inc.

In a long New Hampshire thread this May where neighbors traded HVAC horror stories, Joyce is the name people said they had switched to. One commenter had used them for 23 years and called the crews competent and the company big enough to move fast in an emergency; another had switched a decade ago for both heat and AC; a third, who said they had worked in the trade, put Joyce on the short list of outfits still worth calling. The Nashua company covers the full range — central air, ductless and high-velocity systems, heat pumps, furnaces and boilers, oil-to-gas conversions, tankless water heaters, indoor air quality and commercial work — and its licences check out on both sides of the border: the New Hampshire mechanical business licence MBE0900281 is active in the state registry, and its Massachusetts HVAC licence, number 623-SM-B, is active as well. The Better Business Bureau lists it as accredited with an A+ grade. Speed and stock are what the reviews keep landing on. A technician in August 2026 diagnosed a failed capacitor and had the replacement on the truck, so there was no wait; another arrived on time with the needed component for a dead AC. A February 2026 customer who lost heat in the coldest stretch of the winter was added to the emergency schedule and running again within an hour of the crew arriving; a January 2026 household with three young children and a 30-year furnace that quit on a Monday night had a diagnosis Tuesday and a full replacement finished the next morning. A 2025 reviewer had a condenser fail at 7pm on a 90-degree day and reported a technician at the door 15 minutes after the call. Installers get named constantly, and cleanliness comes up as often as competence — one August 2026 customer said the tarped-off spaces were less dusty after the crew left than before. The complaints are consistent with each other and worth weighing. A 2026 Reddit commenter described three visits and two coolant charges chasing an AC leak, after which the recommendation was to replace the whole system; a small one-man outfit then found the leak. Another said their major replacements had worn out about when the warranty lapsed. On Google, an August 2026 customer was on a second service visit for a new mini-split still dripping water. And the $129 service-call fee, charged on top of labor, rankled at least one otherwise satisfied customer. A solid call for a system replacement, a mini-split, or a no-heat night in the Nashua area, with plumbing and water heaters handled in-house. Ask what the diagnostic fee covers, and if a leak or a drip is the problem, agree up front on what happens if the first visit does not find it.