A franchisee of Junk King (a Neighborly company, Dwyer Franchising LLC)
National chain · Hyde Park, MANational chain · 200 Providence St Bay 1, Hyde Park, MA 02136, USA
Verified record
Call at 7am, junk gone by 1pm — that is the Junk King Boston experience most of its 975 Google reviewers describe, and the page averages 4.8 stars. Crews price the job on your doorstep and you take it or leave it. In a January 2026 review, a customer said a large sectional sofa went out with zero damage on the way. Price is the other draw. A homeowner writing in January 2026 said a competitor had quoted $1,900 and Junk King did the job for $400. In March 2026, an agent clearing a two-bedroom condo in Brighton compared several options, called this the best value, and said the crew worked into the evening until it was done. Another comparing prices for a kitchen island pickup in February 2026 got the best estimate here. The Hyde Park crews get named constantly — Manny, Zack, Jason, Kyle, Daniel, Angel — which usually means the same people keep coming back. This July, a landlord whose tenant of twenty years left everything behind said Justin, Manny and Angel spent five hot hours emptying the unit and stayed cordial the whole time. In February 2026 a crew worked odd hours after a snowstorm to finish an apartment cleanout. Now the part that should shape how you book. Showing up on time is the weak spot, and the complaints are current. A customer who booked a TV stand removal for June 9, 2026 was given an 8–10am window, confirmed it the day before, and says nobody ever came — five hours of waiting, one star. Another, the same week, said the crew was almost two hours late and they had to chase the office to find out when it would arrive. In May 2026 a customer described repeated rescheduling after two dispatchers assured them they did not need to be onsite. In September 2025, someone described three separate appointments, six calls to the office, and a first appointment rebooked without notice. Even a positive January 2026 review mentions unforeseen delays, though that customer credited Zack for communicating a revised ETA. One more, and it is specific: a March 2026 customer said the house reeked of cannabis after two workers came for a mattress, and that a $373 charge was brought down to $300. Of the last forty reviews, four are negative — a minority, but a consistent one, and nearly always the same theme. The right call for a fast, keenly priced haul-away, especially a cleanout where you want a price on the spot. Confirm the window the morning of, get a number for the crew, and if you are working to a hard deadline like a closing or a move-out, build in a buffer or ask for the first slot of the day.
Fast and professional
I am very pleased with the job Junk Kings did for me. They were efficient, kind and courteous and very respectful of my property. Everything is immaculate again. I will definitely hire them in the future. It was a great experience wotking with them. 5 stars at the minimum.
They did a great job and were super straightforward. Everything was removed from my apartment quickly and left no trace once it was gone.
They did great! I had given a call regarding taking my stuff by tomorrow and they scheduled people to come and give an estimate within the hour; I got everything packed away day of!Manny and Angel were both super understanding of the situation and diligently hauled off my things quick. It took awhile on my end due to having to communicate with the person who needed to get rid of the stuff over the phone, but they were both super patient and wrapped it up quick once all was said and done! I would recommend their service if you have old junk or mattresses you need to get rid of and would gladly use Junk King again if the need ever comes up. Thanks so much!
Excellent service!
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Added 75 new photos, established rating 4.0