Kaoud Rugs

Rugs worn by years of family use, moth damage and fraying edges are among the pieces customers bring to Kaoud Rugs for cleaning and repair. An August 2026 customer describes having two Persian rugs cleaned and repaired, then set up again at home with help moving furniture. A May customer credits the company with cleaning a century-old Oriental rug and repairing its edge binding. Kaoud also installs flooring. An October 2026 customer describes replacing older wall-to-wall carpeting with wood floors in a bedroom and family room, along with new rugs. The company’s website says it has been family-owned since 1954 and offers Oriental and custom rugs, carpeting, hardwood and luxury vinyl flooring, stair runners, rug cleaning and restoration in Connecticut and Massachusetts. Its West Hartford location is on South Main Street. Several recent customers describe the practical side of fitting rugs into a home. A July 2026 buyer of custom rugs for four rooms says Essie made several home visits to check sizes and placement; the delivery team moved furniture and positioned the rugs. A May reviewer describes an installation on an old staircase with pie-shaped turning steps and praises Mr. Wilbur’s handling of the unusual geometry. A June customer says Kaoud resized a handmade rug so the alteration looked original. Repairs can involve choices about how much of a rug to preserve. In July 2025, a customer with moth damage near a carpet’s edge says Kaoud offered reweaving or trimming both sides and rebinding. The customer chose rebinding and praised the cleaned, repaired carpet on its return. In May 2026, another household chose replacement over repair for a moth-damaged vintage Sarouk, describing a home visit, help selecting a replacement and two installation visits. Google displays five stars from 285 ratings, and the BBB gives Kaoud an A+. A May 2025 flooring customer says minor installation issues were addressed immediately by Maurice. Recent accounts also praise pickup and return delivery: a July 2026 customer says the crew arrived on time, collected the rugs, cleaned them and brought them back home.