Kevin Conrad Heating & Cooling Inc.

Kevin Conrad Heating & Cooling has been running HVAC jobs out of Nantucket since 2005, with a service list on its BBB profile that covers the basics — heating and air conditioning installation, cleaning, repair and maintenance, plus boilers, furnaces and duct work — and a niche in geothermal systems that got it named directly in a 2022 r/geothermal Reddit thread as doing that work across Massachusetts, with owner Kevin Conrad noted as an active voice in that community. The BBB gives the business an A+ letter grade, though the business isn't itself BBB-accredited — that's a real distinction the bureau draws, not a red flag by itself. Its state-registry HVAC license, 212-SM-B, has since lapsed; the registry lists it as expired rather than current. The one detailed customer account is a rough one: a September 2022 Google review describes a Fujitsu ductless mini-split that was installed improperly, leaks, and malfunctions about once a summer — the reviewer called it a costly mistake to live with. Given the lapsed license and the mini-split complaint, it's worth confirming current licensing status directly and asking pointed questions about ductless-system installation experience before signing on for that kind of job.