Mouradian Plumbing & Heating

Mouradian Plumbing & Heating is an Arlington company built around one recurring story: someone has an emergency — no heat, no hot water, a burst pipe — and Eric or his crew is there within hours, sometimes on a holiday. Reviewers describe calling at 9:30am and having the pilot light relit before noon, and one describes a heating system repaired at 10pm on New Year's Eve. Across 103 reviews on file, the volume runs deep and the record is close to spotless — 28 of those reviews landed in just the last six months, all positive. The jobs described go well beyond quick fixes. Reviewers describe full boiler and combi-boiler installations, a forced hot water radiator system replaced entirely during a home purchase, tankless water heater installs, a Rinnai on-demand combination unit, and central air and heat-pump/mini-split servicing — named technicians Zach, Jared, Andrew, Kyle, Dave, Matt, and Richard come up repeatedly alongside Eric and office manager Angela, who reviewers credit with fast callbacks and clear scheduling. Pricing comes up often, and favorably: one reviewer says another company quoted $3,400 just to find a leak, while Mouradian came out the same day, diagnosed low refrigerant, and cleaned a condensate line instead of replacing anything. Others describe quotes that came in well below competing bids, and one review describes three follow-up service trips on a new combi boiler at no additional charge until the fine-tuning was done right. Not every account is glowing — in a 2022 review, a customer objected to a nearly $500 quote just to come look at a potential issue, before any labor or parts. It's an outlier against the volume of detailed, recent praise, but a real complaint about diagnostic pricing worth knowing about. The company holds an active Massachusetts plumber license and is BBB accredited with an A+ rating, alongside a 4.9-star Google average from 174 ratings, a 5.0 on Angi, and 4.9 on Thumbtack. For anything from a plumbing emergency to a full heating-system replacement, this is a company with an unusually deep and consistent track record — the one thing worth asking about upfront is what a diagnostic visit costs if nothing turns out to need fixing.