Keystone Home Inspections - MA
Local business · 145 East St, Upton, MA 01568, USA
Their work
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Call (508) 478-0070Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- A+ BBB ratingAccredited business
- 3 reviews in the last 6 monthsNo negatives
- 23 work photos
Highlights
- Named inspectors praised — recent reviewers single out specific inspectors for thorough walkthroughs
- A+ BBB rating — accredited business with ten years in operation, no complaints logged
- Strong Google rating — 4.8 stars from 32 ratings
- Limited written reviews — just three posted in the last six months
A 4.8-star average across 32 Google ratings is the headline number for Keystone Home Inspections, a Massachusetts- and Connecticut-licensed inspection company based in Upton that handles home inspections plus radon, water, and mold testing across central Massachusetts and northeastern Connecticut. In the past six months, three Google reviewers each named their inspector — Sue, Keith, Chad — and described a similar visit: a slow, explained walkthrough with plenty of photos, a rundown of what needs fixing now versus later, and in one case a price the reviewer called reasonable. All three of those recent reviews landed at five stars. Keystone's Better Business Bureau profile backs that up with an A+ accredited rating and ten years in business, with no complaints logged there. The broader history behind the Google score runs back to 2021 across four different sites, though the written reviews from just the last six months are still a short list. This fits buyers, especially first-timers, who want an inspector willing to walk the house with them and explain findings rather than hand over a report and leave. Before booking, ask what the radon, water, or mold add-ons cost — the site lists them as services but doesn't spell out pricing.
Read the comments
Most recent comments
- 5.0Apr 10, 2026
As a first time homebuyer with my husband, Sue did an incredible job addressing minor repairs and conducted a thorough inspection. Would definitely hire again!
— Eva DunnView on Google Reviews ↗ - 5.0Mar 22, 2026
We had Keith help do the inspection with the house we made an offer on and he couldn't have been nicer. Very thorough. Took tons of pictures. Reasonable price. Explained EVERYTHING in a great and respectful manner so that we knew what we were buying/getting ourselves into. Very good at saying what he knew would need fixing right away or what would need professional help versus what I could fix in the early stages of owning. Audi who helped coordinate the whole inspection was also helpful and nice. I would recommend them to anyone in the area buying a house.
— Duncan RobertsonView on Google Reviews ↗ - 5.0Jan 18, 2026
I had an excellent experience with Keystone Home Inspection. My inspector, Chad, was extremely professional, thorough, and knowledgeable. He took the time to explain everything clearly, answered all of my questions, and made sure I understood the condition of the home from top to bottom. The report was detailed, easy to read, and delivered promptly. Chad’s attention to detail and professionalism gave me a lot of confidence moving forward. I highly recommend Keystone Home Inspection and especially Chad to anyone needing a reliable home inspector.
— Nate smithView on Google Reviews ↗ - 5.0Jun 11, 2025
My inspector Chad was extremely thorough and showed/explained everything to me that needed to be addressed. I’m very satisfied with the quality of service Keystone provided.
— Nicholas SluckisView on Google Reviews ↗ - 5.0May 3, 2025
I am a city girl hoping to buy a log cabin - think that says it all! I didn’t know whether I’d understand anything during the inspection. We were very lucky to have Sue as our inspector! Not only was she extremely thorough and knowledgeable, she explained everything in a way I could understand, including the purpose of her cool gadgets. This clarified our options - such as when we absolutely should bring in experts and when we may be able to DIY. Inspections are tricky because you want to know everything about what you are getting into but you’re already serious about the purchase. Sue made a stressful situation a wonderful, educational day that helped us make key decisions about the property and prioritize what we need to focus on. I would highly recommend Keystone Home Inspections!
— Ayse Gurol TuncmanView on Google Reviews ↗
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Update history
Added 14 new comments, added 23 new photos, established rating 4.0
- behind the score: Limited written reviews — just three posted in the last six months