L Crofts Plumbing & Heating

L Crofts Plumbing & Heating is a small, single-license plumbing and gas-fitting shop on Winthrop Ave, run under owner Buzz Crofts, who the Better Business Bureau says has carried a Massachusetts plumber's license for decades. The work is squarely residential plumbing — fixture and faucet repair, gas boiler and radiator installation — the kind of everyday call a homeowner makes when something breaks. What written record exists is short but unblemished: three reviews, all five stars. In a 2021 review, a customer wrote that the response was quick and the problem solved by the next day at a reasonable price; another from the same year called the price fair on a plumbing installation job; and a 2020 review said the customer would call this company first for any future plumbing issue and would recommend it to family and friends. Angi and HomeAdvisor both mirror that same 5.0-star, three-review record and note free estimates and roughly three and a half decades in the trade. Before booking, it's worth confirming exactly where the shop is based: the Better Business Bureau lists it at 67 Winthrop Ave in Beverly, MA, while Angi and HomeAdvisor give the identical street address under Lawrence, MA — two different towns for the same number. The written record is also thin, with all three reviews dated 2020–2021 and nothing more recent on file, so it speaks to a few years back rather than current-day work. For a straightforward plumbing or heating-system repair from a small, established, single-owner shop, this is a reasonable call — just confirm the current address and ask what's changed since those older reviews before scheduling.