Laings Painting And Carpentry Inc.

Laings Painting and Carpentry Inc. is a Rochester, NY-based painting and carpentry contractor run by owner Doniven Laing, who reports over 15 years of experience in the trade. The company is BBB accredited with an A+ rating since July 2022, and its own site describes a broad scope of work spanning interior and exterior painting, drywall, flooring, masonry, and remodeling. Homeowners consistently praise the crew's punctuality and communication on painting jobs. One reviewer described a full interior repaint of a four-bedroom home where the crew covered floors with builder paper to protect new flooring. In a 2024 review, a customer described hiring Doniven and his crew to paint a Victorian-style house that other painters had turned down, and said the job was finished on time with no issues. A more recent review described a kitchen and basement remodel plus a full interior repaint completed with attention to detail and reliable communication. The carpentry side of the business shows up throughout the record too: reviewers describe a deck rebuild with composite decking, four exterior storm windows installed during a Saturday appointment, replaced porch steps, and a cement step repair, each rated highly for craftsmanship and value. Google and Thumbtack both carry strong headline ratings -- 4.6 stars from 20 ratings on Google and an Excellent 4.9 from 7 reviews on Thumbtack -- and Thumbtack lists the business as family-owned with over 200 project photos on file. Two reviews are worth asking about before booking. A 2026 one-star review described late arrivals, poor communication about scheduling, and a kept deposit after the reviewer says the company created additional work and expense; the reviewer ultimately hired someone else to finish the job. A separate 2026 two-star review described a subcontractor on a flooring and tile job who left debris, damaged property, and did not return borrowed tools -- a different scope of work than the company's painting and carpentry reviews, but part of the same overall history. BBB's accreditation record lists 5 years in business, while the company's own site claims over 15 years of experience -- worth clarifying directly with the owner. Overall, the strongest and most consistent praise is for painting and carpentry work, backed by a long run of detailed, positive reviews alongside a couple of serious complaints worth raising before signing a contract.