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Typical Greater Boston range for this kind of work, from regional averages — not a quote from Legacy Plumbing and Heating L.L.C.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
At 1:30 in the morning before a Christmas party for 75 guests, a homeowner with no heat and no hot water called Legacy's 24/7 line. A text came back at 5:15 am asking for details. Being reachable is what customers here keep describing. A pipe broke on a Sunday night in April 2025 and Rob came right away. A November 2024 customer whose own shower project went wrong called in the evening and got it solved. In April 2024, a homeowner left waiting after another plumber ghosted them says Rob showed up the next morning, reviewed the plan, took a stock list and finished the job the day after. The everyday work runs across plumbing and heating in about equal measure. One customer, writing in June 2025, had called three times: four leaking toilets, three bathroom faucets, two shower valves. A November 2024 customer had shut-off valves swapped, a garbage disposal replaced and a toilet rebuilt. March 2024 brought a gas line for a fireplace, drained heat lines and a new outdoor faucet; October 2023, a water heater replacement and a basement bathroom installed; July 2024, a boiler fault diagnosed quickly and, for another customer, a radiator system updated at a second property in Saugus. Other tradespeople send him work. A September 2024 customer came by way of an HVAC professional, a March 2024 customer through a repair person they trusted, and a February 2024 reviewer says he passes his own clients to Rob for plumbing and heating installations. Two things come up that are worth knowing. Price is one: a December 2024 customer with no heat at Christmas had been quoted $1,700 for a two-year-old unit elsewhere before calling. The other is what he turns down. In August 2025, a badly leaking tub faucet another plumber said would need an outside wall knocked down and the bathroom demolished was simply replaced and works. In November 2025, when a clogged garbage disposal could not be fully sorted, he fixed what he could and referred the customer on. For emergency plumbing and heating around Tewksbury — reviewers name jobs in Beverly and Saugus too — this is about as responsive as it gets. One thing to handle yourself: the company's one-page website lists no license number, so ask for his Massachusetts plumbing license and check it on the state registry before work starts.
“We had a tub faucet that was significantly leaking. We were told it could not be replaced by another plumber and would require knocking down an outside wall to remove and entire bathroom demo from there. The faucet works perfectly now, with no leaking,”
We had a Great experience with Rob & Joey. They came over for one small job within 24hours of reaching out. While they were here they alerted me to an additional problem, ran out to their local supplier and came right back and fixed it for us without any hesitation. Fast, efficient and very personable guys. Can’t ask for much more!
The night before our Christmas Party were my wife and I were set to host 75 people I lost heat and hot water. I reached out to Legacy Plumbing and Heating at 1:30 am through their 24/7 phone service line, and at 5:15 am I received a text message asking for additional details. I responded at 6:15 am when I woke up and I asked if I could call him to discuss. By 6:20 am we were on the phone talking through the problem, and by 7:30 am he was at my house to assess the situation. Less than an hour and a half later, Rob was able to diagnose and completely address the issue and restore my heat and hot water. Rob’s responsiveness and willingness to come to my house at 7:30 am on a Saturday during the holiday season, in addition to his professionalism and ability to resolve the issue promptly were top of the line. I strongly recommend anyone looking for a plumber use Rob’s services and I will absolutely continue to work with him and his company going forward.
Had LPH come in for a clogged garbage disposal, they were timely, polite and helpful, even though the entire problem wasn't able to be solved entirely by they fixed what they could and referred me to additional help and were super clean, much appreciated, thank you!
Rob is responsive and really good at his job. Highly recommend!
I would rate higher than 5 stars if I could. We had a tub faucet that was significantly leaking. We were told it could not be replaced by another plumber and would require knocking down an outside wall to remove and entire bathroom demo from there. The faucet works perfectly now, with no leaking, after Rob replaced it- no walls knocked down or renovation required! He also replaced a tub stopper that we were told (by the same previous plumber) couldn’t be replaced and would require knocking down a wall to put a new one in. I can’t recommend this company highly enough. Legacy is now our go-to company for all plumbing needs and it’s great to have someone we can trust.
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Transparent diagnostics5.0
Quoted price holds5.0
Midnight and weekend help5.0
Broad plumbing and HVAC range5.0
Rapid response5.0
Repeat, years-long customers5.0