Verified record
Leisure Pools Service Co. is a Southfield company that says it's been in business for 30 years, handling pool and hot tub cleaning, seasonal openings and closings, equipment repair, and vinyl liner replacement. Its written record is short and split down the middle. One customer wrote in early 2026 that they'd relied on the company for over 20 years of hot tub service and called it steady. Another, in a 2025 review, described five years of punctual visits and a pool that stayed "crystal-clear" and spotless. A 2024 review told a rougher story: a year of what the customer called sloppy work — a dead mouse left by the pool, a buried valve the technician couldn't find — that ended in a dispute over being billed for a service call the customer says wasn't needed. Google shows a 4★ average across 4 ratings. Given the billing complaint above, it's worth asking upfront how extra service visits get authorized and charged before signing on.
We have relied on Leisure Pool Service Co for over 20 years to service our hot tub. They have consistently provided quality service over the many years.
I’ve been using Leisure Pools Service Co. for the past 5 years, and I couldn’t be happier with their service! From the very first visit, their team has been professional, punctual, and incredibly thorough. My pool has never looked better—crystal-clear water and always spotless. They offered helpful tips on pool maintenance and their team is friendly and always willing to answer any questions I have. I always appreciate how responsive they are when I need to schedule a service or ask for a special request. Whether it’s a routine cleaning or a more in-depth repair, I know I can count on them to get the job done right. I highly recommend Leisure Pools Service Co. to anyone looking for reliable, professional pool service. You won’t be disappointed!
DO NOT RECOMMEND! Completely unprofessional company--dishonest and unethical Used them for a year. Generally okay though often sloppy--dead mouse left next to the pool that my dog rolled in, inability to find a plug that was right in plain sight (just inept) but I'm easy going and was happy enough. But when they charged me double for the month because they claimed I needed extra servicing, I questioned the bill and provided proof that I did not ask for the service and in fact the third (not forth) was required because their technician/adult son, left debris all over the pool after "cleaning" --see photo. I was told I was rude and their adult son "no longer felt comfortable" servicing my pool leaving me stranded mid summer and for pool closing. Still, they did me a favor-with such unprofessional and unethical service, I no longer feel comfortable eitherI! Good riddance. I warn anyone looking for a pool cleaning company that wants to work with professionals to look elsewhere!
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1 change recorded — last scanned Aug 4, 2026.
Service manager Greg, praised for years4.5
Praised by name: Dana and Ben4.3
Pool build finished ahead of schedule4.2
Neglected pool revivals4.1
In-ground concrete pools and spas2.3