Lexel Moving, LLC

Lexel Moving is a small, longstanding outfit — formed in 2014, based in North Waltham with additional locations in Boston and Manhattan, with 5 employees and manager Rostyslav Levener listed on its BBB profile. It has handled moves since at least 2015 and has been a BBB-accredited member with an A+ rating since 2015. For years, the reviews describe careful, efficient crews. In a 2023 Angi review, a customer described a piano move handled with care, arriving on time at a fair price; in a 2021 review, movers were called professional, courteous, efficient, and respectful; and in reviews dating to 2015 and 2016, customers described long-distance and multi-bedroom moves completed smoothly with furniture carefully wrapped. Thumbtack shows an overall 4.7 stars from 112 ratings, with 84% five-star. But a repeated complaint runs through the more recent years of the record. In a 2022 Angi review, a customer said the final charge came in nearly $500 over the original quote, with some furniture damaged in the process. In a July 2023 review, a customer described a $250 quote that became $320 after a job that took 15 minutes. And in a September 2023 review, a customer described a scheduled arrival window missed by more than 30 minutes, with unexpected charges added at payment. Three complaints spread across about a year describe the same pattern — an estimate that doesn't hold once the bill comes due. The written record on file runs through September 2023. The crews' care with furniture and communication shows up again and again across the years of reviews — but given how often the final bill ran over the quote, it's worth getting an itemized, written estimate and asking specifically what could add to the price before booking.