Lexel Moving, LLC

Three separate customers left Lexel Moving the same warning in different words: the number on the final bill was not the number on the estimate. In a September 2023 review a homeowner said the crew showed up past a 12-4pm window and the total landed 50% above the emailed quote. That July, another was quoted $250 and charged $70 more for a job that took fifteen minutes. Back in January 2022, a customer paid nearly $500 over quote and found one piece of furniture slightly damaged. Settle that before you book, because everything else customers wrote points the other way. The Waltham company — an LLC formed in 2014, BBB-accredited since 2015 with an A+ and Rostyslav Levener listed as manager — carries 4.7 stars on both Thumbtack, across 112 ratings, and Angi, across 73. Its movers get named and thanked with real frequency: Gabriel and Jason, Jose and Danny, Nick, Enrique, Mike. Customers writing between 2015 and 2023 kept crediting individuals rather than the company. What they credit them for is care with the objects themselves. A 2023 reviewer described a piano wrapped and moved with genuine attention. A 2015 customer moving a five-bedroom house from Winchester to Newton singled out the grandfather clock — pendulum and weights left spotless. A 2016 long-distance move to Maryland arrived with nothing damaged despite bulky furniture. Speed comes up nearly as often as care. The operation runs wider than a truck and a couple of guys: local and long-distance household moves, office and commercial jobs, piano handling, packing and crating, hoisting, fine art and antiques, plus storage. The BBB profile lists two further locations beyond Waltham, in Boston and Manhattan. One note on freshness — the written accounts run 2015 through December 2023, so even the newest of them is a couple of years old now. A sensible call for a careful household or piano move around Boston. Get the estimate in writing, ask exactly what travel time and any add-on charges will cost, and pin down the final number before the truck rolls.