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Lone Wolf Landscaping is a Nashua, NH company run by Kevin Washington, doing mowing, yard cleanups, mulching, landscape installation, and seasonal snow removal. It has built a large, genuinely mixed review history — extensive praise for responsive, well-priced work sits alongside a real pattern of complaints about deposits and no-shows. Across dozens of reviews from 2021 to 2026, many describe Kevin personally showing up quickly, working through difficult conditions, and going beyond the original scope — in a 2023 review, a customer said he checked in on them the day after plowing their driveway while they had COVID; in a 2021 review, another described him repairing a lawn wrecked by an emergency water-line excavation. This spring, one customer reached back out to Kevin years after an initial quote and said he honored the same price and completed the yard-rehab project as expected. But a recurring, serious complaint pattern shows up across several years, not just once: customers describing a deposit paid up front, then delays, excuses, and eventually no work and no refund. In a 2025 review, a customer said Kevin never showed up and stopped responding to refund requests after taking prepaid money. In another 2025 review, a customer described a $950 quote from May 2024, a 50% deposit, and months of delay before the job was abandoned. In a review posted in early 2024, another customer described weekly mowing that quickly became sporadic, plus a landscaping deposit of over $900 taken in June that led nowhere by October. And in a 2023 review, a customer described mulch dumped without edging and a promised delivery of decorative stone that never arrived. One review from June 2026 followed a similar pattern — a deposit paid with no work done — but was updated after the business owner contacted the reviewer and refunded the deposit in full, with the reviewer marking the matter resolved. The company holds a C+ rating with the Better Business Bureau and has one complaint on file there. Kevin and his crew clearly do strong work when a job goes as planned — the volume and specificity of the positive reviews back that up — but the deposit-and-no-show pattern recurs often enough, across enough years, that it's worth paying a deposit only against a written contract with a clear start date, and confirming a project's status before paying anything up front.
Update: The business owner has since contacted us and refunded the full deposit after this review was posted. The matter has now been resolved. I’ve updated this review accordingly. ~~~~~~~~~~~~~~~~ My parents hired Lone Wolf Landscaping and paid a $495 deposit via Venmo for landscaping work. After the deposit was paid, communication became very difficult. Multiple phone calls, texts, and Facebook messages went unanswered, until I made a Facebook post asking if anyone had had similar experiences with the company. Based on our experience and others’, I would be cautious about paying a deposit without a clear contract, timeline, and reliable communication plan in place.
Reached out to Kevin recently after he came out a few years ago to provide a quote for a small yard rehab project. He answered right away, was happy I reached back out, and confirmed the scope / would do the project for the same price. Scheduled, deposit, and work was done as expected for the exact price we agreed on. Great crew of guys helped out, Kevin was a pleasure to work with and is clearly a good, family man. I appreciate the help with the yard!
Guy never showed up...stole my prepaid money...stopped responding to my texts requesting a refund...DO NOT HIRE HIM
Absolutely amazing work! Went above and beyond expectations at a great price!! I Will continue to use for future projects!
I hired Kevin in May 2024 for a yard rehab project, which included grading and overseeding to grow new grass. He quoted me around $950, and I paid a 50% deposit up front. Unfortunately, things quickly went downhill from there. Kevin kept delaying the work, citing scheduling issues. By the time he was ready, it was already June and too hot to overseed effectively. I told him to keep the deposit and just schedule the work for the fall, when conditions would be better. Fall came and went with no follow-up. By late October, frost had already arrived, and the window had passed again. We agreed to aim for early spring 2025, but I never heard back. In the meantime, I ended up doing most of the grading myself. I reached out and asked if he could just apply the deposit toward doing a couple of flower beds instead, so we could call it even. He left my message on read and never responded. I tried to give Kevin the benefit of the doubt multiple times, but the lack of communication and follow-through was extremely disappointing. I can't recommend his services based on this experience.
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