Lowe's Air Duct Cleaning

Lowe's Air Duct Cleaning, on Beacon Street in Boston, gets called for one job almost exclusively: clearing years of dust, pet hair, and construction debris out of a home's ductwork and dryer vent. On Google, 483 ratings average 4.9★, and Angi's separate 384-rating tally lands at 4.8★ — numbers that hold across a written record running from 2017 to 2026 across five sources. The pattern in that record repeats job after job. A named technician — Jhordan, Ernesto, Bruno, Javier, Luis, Jose, and others rotate through — shows up on schedule, sometimes calling ahead before arrival, and walks the homeowner through what's coming out of the vents with before-and-after photos. One reviewer flagged a flat per-job fee with no upselling, with a discount for bundling extras like a furnace or dryer-vent add-on. A few accounts go further than a routine cleaning: one customer credited a technician with catching a furnace problem mid-job, another said a technician found a hole in their dryer vent, and a third said a duct-sealing add-on fixed cold spots and got the whole house heating evenly again. One customer said they chose the company initially because it's accredited by the Better Business Bureau, and another said they've had the company back for yearly dryer-vent servicing, calling it 'the real deal' among duct-cleaning outfits they'd grown wary of. The complaints on file are rare but worth knowing. In a 2019 Angi review, a customer described a visit that ran shorter than expected and said the technician skipped removing most of the inlet grilles. A 2025 review reported the opposite problem — a job that ran long — and said the thermostat stopped working afterward. And a 2024 one-star review offered no detail beyond calling the cleaning disappointing. For a standard air duct or dryer vent cleaning with photo proof of the work, this is a company with years of consistent word behind it. Worth confirming up front which zones, grilles, and add-ons — furnace, dryer vent, duct sealing — are actually covered by the flat fee before the truck shows up.