Verified record
We Clean Heat Pumps does exactly what the name says — deep-cleaning and maintaining mini-split heat pump systems, plus PTAC units, HRV/ERV systems, dryer vents and ductwork, for a service area that stretches from Massachusetts across most of New England into Upstate New York. The company says it grew to fill a gap most HVAC companies don't specialize in, and its technicians are Zehnder-trained; it's also a certified Living Wage Employer. The volume of feedback is large — 135 reviews since 2025 — and the specifics repeat: technicians who take apart the indoor head units rather than just wiping the filter, and who explain what they're doing as they go. Several reviews describe units that had been serviced by their original installer or a prior vendor and were still neglected — a 2026 review said the technician found critical areas the installer's own maintenance had missed, leaving the system inefficient; a 2025 review said a prior vendor 'only cleaned the air filter' where this company's technician took the head unit apart. A number of repeat customers, some on their second or third visit, specifically credit better airflow and reduced odor afterward. The record isn't spotless. A 2025 review described a technician who didn't clear the drain hose properly, which soaked a wood floor overnight; another from the same month described a messier job with missing screw covers, calling it poor-quality work. Both are specific, credible complaints, though they sit against dozens of detailed positive accounts, including 13 reviews in the last six months with none negative. For anyone with a mini-split, PTAC or ductwork due for a real deep clean rather than a quick filter wipe, the specialization and detail in these reviews stand out — just confirm the drain line gets checked afterward, given the one flooring complaint.
Edwin(Eddy) was professional and explained the steps he was taking to clean the heat pumps.
The We Clean Heat Pumps tech thoroughly cleaned out 2 blowers & compressor of the mini-split. Previously I used the installer company for the maintenance but unbeknownst to me they neglected critical areas so the system was inefficient & struggled to cool the space properly. I'm very pleased w/results & will use this company again
The service was fantastic. Esteban and Serena arrived on time, explained the process, got right to work, and completed a thorough cleaning of my 18K mini-split unit - conderser and evaporator coil. Bad odor from the AC is gone. Great work! Thank you.
Gus was delight to have in our home for the heat pump cleaning. We was knowledgeable as was as curtious. He also shared tips on how to continue to maintain our heat pump. Great interaction, would recommend!
The technician was great, friendly and very tidy. He did a thorough job and left the space clean and tidy. He convinced me of the importance and value of getting the heat pump cleaned and checked out periodically.
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1 change recorded — last scanned Jul 2, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from We Clean Heat Pumps – Greater Boston & Coastal New England. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Transparent diagnostics5.0
Broad plumbing and HVAC range5.0
Repeat, years-long customers5.0
Water heater and boiler installs5.0
Two AC technicians out within a few hours5.0
On-time crew2.6