Local business · Southport, CTLocal business · 75 Old Post Rd, Southport, CT 06890
Verified record
Typical your area range for this kind of work, from regional averages — not a quote from M&R Mechanical Services. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Told by others that the whole air-conditioning system needed replacing, a 2023 customer said Jesse repaired it in 15 minutes and charged only for the service call. M&R Mechanical Services is an HVAC company whose website lists air conditioning installation, repair and maintenance, ductless systems and heat pumps, and it says it has been in business 67 years. Its stated service area includes Greenwich, Stamford, Norwalk, Fairfield, Bridgeport, New Haven and Branford. On Google it holds 4.9 stars from 106 ratings. A 2024 customer said Jesse fixed a split mini unit that another company had failed to fix. A 2024 customer said Britt-Air replaced an old tank water heater with a Rinnai tankless system, with Jason and Jeff working on the project. A 2024 customer said Jesse realized what was wrong when water collected on their unit along with a burning smell, and fixed the issue. A 2023 customer said a tech was out before noon after their heat stopped working the night before, and Jesse replaced the igniter. A 2023 customer said the company replaced their furnace in one day and called the price a bit high. A 2025 customer said that since the merger with M&R they had twice faced waits for repairs, once during a summer heatwave, and that they had found an alternative service provider. Its Connecticut S1 heating and cooling contractor licence, HTG.0391170-S1, is active, held by M&R Mechanical Services.
Deleted my 5 star review from last year, ever since they merged with M&R I’ve been extremely disappointed in the customer service. I have a 92yr old senior in the house and cannot be waiting a week for repairs or put on waitlists. This has happened twice now - once this summer during the heatwave and just this week. I’ve found an alternative service provider who can get us the help we need in a more proactive and caring way.
Jesse at Britt just serviced my AC. They came out next day, were upfront about what was included and cost. Super polite and professional and I’d recommend them to anyone. Glad to have a local professional to be able to rely on.
Britt Air made it easy to schedule a service appointment that worked with my schedule. The technician Jesse was knowledgable, professional, friendly and answered all of my questions. I highly recommend Britt Air!
Great service, and super helpful. Very professional and reliable.
Thanks Jesse for taking care of our HVAC, appreciate your honesty
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1 change recorded — last scanned Oct 14, 2026.
