M.J.M Designs Custom Carpentry and Remodeling - Post Office Box only

M.J.M Designs Custom Carpentry and Remodeling is a one-person outfit out of Winchester, run by Matthew MacInnes. The company describes itself as handling custom woodwork, cabinetry, kitchens, baths and full renovation projects, and says it has about 20 years in business — though the Better Business Bureau puts its history at 16 years, dating to 2010, and HomeAdvisor and Angi both credit it with 18. The strongest account of the actual work is a 2022 Google review describing a kitchen remodel by "Matt, Joe, Cory and the rest of the team," who also handled trim work in other rooms and priced the added scope fairly. Two more 2021 reviews echo the same themes — responsive communication, quick and neat work, and fair pricing when the job grew beyond the original quote. Houzz shows a completed bathroom project from the same period: a converted closet turned into a full bathroom with a stand-up shower, tub and custom-built vanity. That older run of praise sits against one recent flag: a June 2026 Google review calling the work "terribly unprofessional," with no further detail on what went wrong. It's the only account in the last several years, so it's worth asking directly what happened and getting specifics before signing on. The Better Business Bureau gives the company an A+ letter grade, though it isn't BBB-accredited. Directory listings on HomeAdvisor and Angi both show a perfect 5-star average, but from only two ratings each, so they add little beyond the Google history. M.J.M reads like a good fit for a homeowner planning a kitchen or bath remodel who wants one crew handling the carpentry end to end — the reviewed jobs are detailed and specific rather than generic. Given the recent complaint, it's worth asking for current references and confirming the crew and timeline before committing.