Maffei Plumbing and HVAC, LLC

Five reviews landed in April 2026 and every one names the person who showed up — DJ on a boiler, Ryan Poryer, Antonio, Joey walking through water-heater options. For a ten-person shop, that is the shape of the praise: not the company, the technician. Maffei Plumbing and HVAC works out of 383 Main St in Rowley, trading as Maffei Services and Maffei Sudden Service, with Gregory Maffei Sr. listed as owner. The LLC dates to March 2011. It covers the North Shore, the Merrimack Valley and southern New Hampshire, and BBB has accredited it since September 2016 with an A+ grade. The work splits across the two halves of the name. On the HVAC side: air-conditioning installation, maintenance and repair, heating installs and repairs, ductless mini splits and indoor air quality. On the plumbing side: drain cleaning, hydro jetting, leak detection, sewer main clearing, faucets, fixtures and pipes. A February 2026 customer described the sequence plainly — a visit to quote, then a return trip a few days later once they were ready — and called both the front office and the field technicians professional. Two things temper it. The 4.7 rests on seven ratings, five of them the same April 2026 Google reviews mirrored onto Angi and HomeAdvisor. And the BBB profile carries an undated review telling other customers to stay away; a 2021 customer left three stars and a single word. Worth sorting out before you call: the directories state no warranties and no emergency service, while the BBB listing shows the business as open 24 hours. Ask which applies to your job. Spanish is spoken and estimates are free, and the trade licence the directories list — GFE0804636, expiring October 2026 — is worth checking against the state registry yourself. A reasonable call for a North Shore homeowner who wants a small shop where the same names keep coming back. Ask about after-hours coverage, and what happens if the job needs a second visit.