Ecco Air Solutions

Ecco Air Solutions is Mike Donegan's HVAC company, based in Braintree and serving towns from Quincy to Brockton for more than 10 years, installing and repairing furnaces, central air, mini-splits and heat pumps in homes and businesses. Across more than 40 reviews from 2023 through this year, the one thing that keeps coming up isn't just speed — it's that Mike and his crew get called in on the jobs other companies got wrong or gave up on. One customer's condo had a complex system that another company said would require reworking the entire utility space; Ecco has instead "bailed me out multiple times" over the past year, according to a 2026 review. Another described replacing two 20-plus-year-old AC units where the real challenge was fitting new condensers into a tight space under a deck and untangling wiring a prior contractor had left a mess — Ecco sorted it out anyway. A 2025 review described a 7-plus-year-old floor air conditioner inverter that Mike diagnosed and then got replaced under warranty rather than charging for a new unit outright. And in 2023, a referral led Mike personally to a condo whose more than 34-year-old system had died over a weekend; he came out to assess it and make a recommendation. Speed shows up constantly too: reviewers from 2025 and 2026 describe same-day callbacks, weekend visits, and repairs finished within hours of a first call, even during a heatwave or a holiday weekend. Several customers say they've used Ecco more than once over the years for new installs, tune-ups, and follow-up fixes, and more than one specifically credits Mike with not upselling or pushing services they didn't need. Google shows a 5-star average from 124 ratings and Thumbtack a 4.9-star average from 205, and the Better Business Bureau gives the company an A+. None of the reviews here raise any complaint. For anything from a dead furnace to a mini-split install to a system another contractor botched, this is a company customers keep calling back for years; the only real homework left is confirming a specific installation timeline and getting the scope in writing before a bigger project, since that's the kind of detail these reviews don't usually cover.