Blaisdell Plumbing and Heating

A water leak, and a crew at the door within 20 minutes: that May 2026 Google review is one of dozens this spring for Blaisdell Plumbing and Heating in Salem. The company holds 5 stars from 674 Google ratings and 4.9 from 61 on Thumbtack, and the state registry lists its Massachusetts master plumber licence, 15886-PL-M. Its site says it is owner-operated by Kyle Blaisdell and has served Essex County for about a decade, covering Salem, Marblehead, Peabody, Danvers, Beverly, Swampscott and Lynn. What recent customers describe most is technicians who explain the work. A June 2026 customer said the plumber showed how to avoid a clogged toilet, raised the water level and adjusted the flush. In May 2026, one customer said Ali completed a repair in a very tight spot in a 100-plus-year-old house despite a few unexpected issues; another said Matt cleaned their gas boiler during a first maintenance visit and inspected the plumbing. Another May 2026 customer got same-day service for a pipe leak, and one mentions an annual plan that includes plumbing and HVAC inspections. A June 2026 reviewer said a heat pump check found problems a previous company had missed. The bigger jobs follow the same shape. In a February 2026 review, a customer said the team quoted and installed two 40-gallon gas water heaters in a duplex within three hours. A December 2025 customer needing an emergency furnace replacement in 30-degree weather said the crew started at 8 a.m. on a Saturday and brought two space heaters to keep the house warm while they worked. On r/SalemMA, a 2025 commenter said the company came back to fix a refrozen pipe for free under its one-year warranty, and a 2024 commenter said it is good with old furnace systems. Not every job landed: in a November 2025 Google review, a customer said the plumber caulked the front of a shower to stop ceiling water marks, but two wet stripes appeared on the ceiling below and the source wasn't found.