Maffei Plumbing and HVAC, LLC

Maffei Plumbing and HVAC works out of 383 Main Street in Rowley, and the shape of its recent reviews is unusually specific: customers name the technician. DJ fixed a boiler. Ryan Poryer introduced himself and walked through the job before starting. Joey laid out several options for a water heater replacement. Antonio got a line to himself. Four names in one spring's worth of comments points to a shop with a bench, not a one-truck operation. The company says it has been at this about 15 years with roughly ten employees, and the Better Business Bureau has accredited it since 2016 and grades it A+. Angi and HomeAdvisor each publish 4.7 from seven ratings — the same seven, since HomeAdvisor mirrors Angi, and five of those started life as Google reviews. Read it as one body of opinion, not three. Two things to raise before booking. The BBB page carries a single negative review with no date and no account of what went wrong; it is impossible to weigh, but it is there, and it sits on a page that publishes no star average of its own. And the trade licence number both directories print, GFE0804636, is the company's own self-report — worth confirming with the Massachusetts plumbing board before work starts. For everyday plumbing and heating calls — a boiler that quit, a water heater at the end of its life, a drain that will not clear — this is a reasonable shortlist entry, particularly if you want a price before you commit; one customer in February described getting a quote first and scheduling the work days later. Ask about the licence, and about that unexplained BBB complaint if it matters to you.