Wright Plumbing & Heating, Inc.

Ask for a plumber recommendation in r/SalemMA and the same name comes back again and again: Dan Wright, of Wright Plumbing & Heating. Threads from 2024 through this summer repeat the pattern — a homeowner asks, three or four neighbors reply with his name, unprompted. That kind of organic, repeat recommendation across years of separate threads is uncommon for a small plumbing outfit. Google backs it up at scale: 427 ratings average five stars. The write-ups describe a similar shop on both platforms — Danny shows up fast, often the same day and sometimes within the hour for an emergency, explains the problem in plain terms, and more than once tells a customer the fix costs less than they feared. One reviewer said he came in at half the price of a larger competitor for a round of valve replacements; another said he found a $250 fix where a $1,000 repair had been expected. He's also comfortable with older housing stock, sorting out a reversed hot-and-cold setup in an 1850s house-turned-condo and a tangled pipe run in an 1870s fixer-upper. The recent stretch matches the longer pattern: nearly 40 Google reviews in the last six months alone, all positive, running through the same themes — quick callbacks, fair quotes, and clean work on emergencies like burst pipes during a freeze and a failed water heater. His Massachusetts plumbing license is active. The one clear miss worth knowing: a 2023 review described being promised a callback in 20 to 30 minutes and waiting 17 hours, with the reviewer pointedly noting the business isn't actually staffed around the clock. It's an outlier against years of reviews describing fast, same-day responses, but worth asking about directly if the job can't wait and you're calling after hours. For a straightforward repair, an older house's plumbing quirks, or a same-day leak, Wright is the kind of plumber a neighborhood keeps sending back to itself — just confirm response time up front if you're calling outside business hours.