Mr. Drain Inc

Mr. Drain has been clearing Greater Boston drains and sewer lines since 1993, and the reviews describe a company built around one thing: showing up fast when something backs up. The company says it's family-owned and owner-operated, led by Christine Sheridan, and offers hydro jetting, video pipe inspections, sewer rodding, and grease trap and catch basin service across Boston, the South Shore, and North Shore towns as far as Salem and Peabody. The record is deep and remarkably consistent - 208 reviews on file since 2017, with reviewers again and again citing weekend and holiday response: one technician answered a Thanksgiving call and was out the next morning, another arrived during a snowstorm after a competitor never showed. Named technicians like Jonathan, Ryan, and Bill turn up across sewer backups, camera-inspected main lines, and grease trap cleanouts, and one reviewer says they've used the company since 1985. Google puts it at 4.9 stars from 244 ratings. Mr. Drain also holds an active Massachusetts Supplier Diversity Office certification as both a Women Business Enterprise and a Minority Business Enterprise, verified through 2028. The one pricing complaint on file, from late 2024, describes being quoted a flat $240 rate that turned into a $368 bill after a 15-minute visit that found no clog in a second bathroom - worth asking exactly what a flat-rate quote covers before the truck arrives. Otherwise, for sewer and drain emergencies, the reviews describe a company that answers the phone on holidays and gets a technician out within the hour.