Speed is the story here. Mr. Drain is a Weymouth company people call when a line backs up, a drain clogs, or they need sewer-cleaning equipment that a typical plumbing visit may not bring. The company says it has been family-owned since 1993, is owner-operated by Christine Sheridan, and runs 24/7 emergency drain and sewer cleaning across Greater Boston and the South Shore.
On Google, the recent run is hard to ignore: 13 reviews in the last six months, all positive, and the same theme keeps repeating — quick response, on-time arrival, and problems handled in one visit. In that stretch, customers describe same-morning service, help on holidays, a main drain cleanout, a pipe replaced to the street, and a daycare drain clog cleared fast enough to reopen the next day. That current streak sits on top of a much longer review history: 244 Google ratings at 4.9 stars, 208 reviews across five sources since 2017, and an aggregate sentiment score of 0.75 with no negative reviews logged in the last six months.
The work people mention most centers on drains and sewer lines rather than broad home-service plumbing. Recent customers point to blocked lines, main drain cleanouts, and sewer-line problems; the company also advertises hydro jetting, video pipe inspections, grease trap and catch basin service, and pipe descaling for residential and commercial properties. If you are calling for a routine drain problem or a messy sewer backup, that focus is probably why plumbers refer work to them when they are too busy or when the job needs specialized cleaning equipment.
The main thing to pin down before booking is the scope. Their own site talks about drain and sewer cleaning first, while one recent Google reviewer also mentioned a pipe replacement to the street, so it is worth confirming whether your job is a cleaning, an inspection, a repair, or a handoff to a plumber if the problem turns out to be outside their lane. Their BBB page also shows they are listed there but not BBB Accredited, and it has no BBB rating because BBB says it has insufficient information.
Mr. Drain looks like the right call for urgent drain, sewer, grease-trap, and line-clearing work, especially if response time matters. Before they head over, confirm exactly what service they expect to perform, whether the visit includes camera work or jetting if needed, and how the pricing is structured for your particular problem.