Maid Sailors Cleaning Service is a New York City cleaning company — its own site and directory listings place it only in Manhattan, Brooklyn, Queens, the Bronx, Staten Island, plus parts of New Jersey and Long Island. Founded by native New Yorkers in a small apartment in 2014, it has built a decade-plus track record: a BBB A+ grade and a 4.7-star average across 68 Google ratings.
The written reviews back that up in detail. Homeowners describe crews that wipe down light fixtures down to the baseboards, put wandering belongings back where they belong, and work quietly around moving boxes without missing a beat. One customer had the same crew back roughly ten times and called the house spotless every visit; another, cleaning out an apartment after a sublease tenant left, said the price was worth it once the landlord had nothing to complain about.
One 2021 review is worth reading closely: a customer was quoted $300 for a two-hour deep clean, then called back and told it would actually run $750 for five hours, with staff unable to clearly explain the difference between a standard and a deep clean. It is the only pricing complaint on file, but it is a specific one — worth pinning down a firm, itemized quote before handing over a card number.
There's a real puzzle here too: this listing surfaces the company for a Massachusetts search, but nothing the company says about itself supports that reach — its website and Procore Network profile both describe an NYC-only service area, plus New Jersey and Long Island. A single 2025 review does mention a cleaning job on a three-bedroom Boston townhouse, so the discrepancy is real rather than invented, but a homeowner further south on the coast should confirm directly that Maid Sailors actually reaches their town before booking — the company's own words say it doesn't.
For someone inside its stated New York City footprint, the record points to a careful, detail-minded outfit with real staying power. For anyone further out — including the town this profile was found under — the honest first question is simply whether they show up at all.
