MaidPro

The name that keeps coming up in MaidPro's own reviews isn't the company — it's the person. Customers write about Brittany, Martha, Lindsey, Tiah and Hediolise by name, some after a decade of the same cleaner showing up at their door. This MaidPro franchise, locally owned and operated by Roy Cashion since 2013, covers Dedham and nearby towns — Canton, Norwood, Westwood, Jamaica Plain, Roslindale, West Roxbury, Hyde Park, Brookline and Milton — and says its cleaners are trained, insured, bonded and background-checked. The written record is deep: 62 reviews since 2021, feeding a 4.8★ Google rating from 88 ratings, with the recent stretch unbroken by complaints. What stands out is continuity — a 2025 review said the same client had used the service for well over a decade, another for 7 years, and several describe the value of getting the same trusted cleaner every visit rather than a rotating crew. When things go wrong, reviewers say the company responds: one 2025 review described a subpar first visit followed by a free do-over with a new crew, and another said a building's required certificate of insurance came through extremely quickly. Two older reviews are worth knowing about. A 2024 review said the crew skipped cleaning a bedroom on a first visit because its doors were closed, even though the homeowners were home the whole time. A 2022 review said a single cleaner spent 2.5 hours on a small living room and part of two bathrooms for $300, less thorough coverage than the customer expected for that price. MaidPro Dedham is a solid pick for recurring or deep house cleaning across its stated Dedham/West Roxbury-area towns, especially for anyone who values keeping the same cleaner long-term; it's worth confirming upfront which rooms and how many cleaners are included for the quoted price.