MaidPro of Cape Cod

MaidPro of Cape Cod is a residential and commercial house-cleaning franchise based in West Yarmouth, serving the Cape. Reviewers describe using it for recurring weekly and biweekly cleaning, seasonal home-opening service, post-renovation deep cleans, and move-in/move-out cleaning, including at least one account that uses it for both a home and a business. The written record from 2022 through 2026 is heavily positive and unusually specific about who did the work. Customers repeatedly name individual cleaners — Lusa, Iza, Silvia, Irany among them — for thoroughness and attention to detail, and several describe long-running relationships: one household reports using the company for over ten years with the same cleaner for twelve of them, and multiple others cite several years or many years of recurring service. The person named as owner, Frank, and office coordinator Michelle are both repeatedly credited across years of reviews for responsive communication and flexible scheduling, including accommodating last-minute requests and working around customers' travel. One reviewer, a real estate agent, arranged a cleaning as a closing gift so clients could move into a spotless home; another credited the crew with being attentive while cleaning around an elderly homeowner. Google shows a 4.8-star average from 167 ratings, and BBB grades the business A+ under its House Cleaning listing (it is not a BBB Accredited Business, which is a separate paid-membership status rather than a quality signal on its own). Worth asking about before booking: a handful of reviews describe inconsistent results on individual visits rather than a pattern — a recent review cited missed cobwebs and dusty surfaces after a cleaning, another described a rushed visit with excess product left on a kitchen floor, and a third reported a cleaning product leaving hardwood floors slippery. A single 2022 review called the office coordinator rude, which stands out against many later reviews praising that same coordinator's responsiveness, and reads more like an isolated bad interaction than a recurring issue. For a Cape Cod homeowner wanting a franchise-standard cleaning service with a track record of long, named customer relationships, the reviews support that reputation. It's worth confirming the assigned cleaning team and any product preferences — particularly for hardwood floors — before the first visit.