Mansfield Oil & Energy Co Inc

Sixty-five years in one town, three employees, and a 3.7 average across 18 Google ratings — Mansfield Oil & Energy is a small, long-settled heating-oil shop, not a regional fuel company that happens to share the name. The company says it has been family owned and operated since 1961, working out of 945 East Street in Mansfield with retail heating oil (it sells a Bioheat blend) as the anchor and heating and air-conditioning installation and repair alongside it. Its stated service area stays close to home: Mansfield, Norton, Foxboro, the Eastons, Attleboro and North Attleboro, Plainville, Taunton and Sharon. The Better Business Bureau, which lists the business as started in 1961 and incorporated in 1989 with three employees, grades it A+, though it is not accredited there. The people who buy oil from them write like regulars. In a 2022 review, a customer of eight years described a technician named Keith coming out repeatedly for a 38-year-old boiler — often the same day — and explaining the system as he worked so they could head off the next problem. A 2024 reviewer called an oil order a seamless transaction; another in 2021 kept it to reliability and quick delivery. What to know before calling is how they treat someone who isn't already on the books. In a January 2024 review, a homeowner alone with a one-year-old said their burner quit ahead of a 15-degree night and was told the company services its own customers only — that not having ordered oil recently disqualified them, emergency or not. That is a policy question rather than a workmanship one, but it is the loudest complaint they carry, and it sits alongside a Google average that lands well short of the near-perfect scores small local shops often post. The right call if you live in Mansfield or a bordering town and want a small, long-established supplier where you deal with the same few people year after year. Before you commit, pin down what a service agreement covers and whether they will come out for an emergency if you are not already a delivery customer.