Heat pumps and mini-splits — the most-described work across years of reviews
What does plumbing work cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Marciano Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Same-day emergencies — hot water and AC failures answered within hours
Quotes honoured — one crew ate a weather delay rather than re-billing
Competitive pricing — a customer says they bid under others and negotiated
Permits handled — town inspection arranged without the customer asking
Repeat customers — one counted at least twelve separate jobs
Crew experience varies — one customer found the second technician far stronger
The Massachusetts registry lists master plumber licence 16016-PL-M as active, held by Joseph Marciano - the "Joe" customers name in review after review. Marciano Plumbing & Heating works out of 325 New Boston St in Woburn and carries a 4.9-star Google profile from 121 ratings, with a written record running 2021 through 2026.
The heaviest theme in that record is heat pumps and mini-splits. Customers describe ducted heat pump installs, double mini-split systems, and a whole-home heat pump paired with a condo renovation; one homeowner wrote about a June 2026 mini-split job where bad weather pushed the schedule, the crew stayed an extra day to finish rather than moving on, and the original quote was honoured. Another described Joe sizing a system for an open-plan living and dining room, coordinating with their electrician, and fixing a boiler a previous plumber had written off as unrepairable.
Alongside the HVAC work, this is a full plumbing shop: water heater replacements including hybrid and tankless units, a gas leak at a water heater, a gas connection threaded into an impossibly tight space for a dual-fuel range, a 100-year-old bathroom drain pipe, sink and shower drains, leaky valves, and plumbing for kitchen, bathroom and condo renovations. Speed shows up repeatedly and specifically - a Saturday afternoon hot-water emergency answered within the hour in August 2026, an AC failure diagnosed the same day and repaired by the next morning ahead of a 100-degree heat wave, a burst hot water tank resolved the day it happened.
What reviewers say about money is unusually concrete: one customer wrote that Marciano came in lower than others and worked with them on pricing, then got the town inspection done without being prompted; another shopped other plumbers who would not send a quote and quoted higher. A repeat customer counted at least 12 separate jobs, upgrades and emergencies alike, and several describe using the company for a decade or more.
The one caution in the record is a mixed note about crew experience rather than about the work: a customer who had two technicians on one visit found the second markedly more experienced than the first. If the job is technical, it is worth asking who will be on site. Ask too about scope - the company covers plumbing, heating, cooling and gas fitting, so confirm what is included in the quote.
They are a strong call for heat pump and mini-split installation, water heater and boiler work, and same-day plumbing emergencies in the Woburn area. Confirm the licence number against the state registry and get the scope and price in writing before work starts.
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Marciano Plumbing & Heating - Contractors in Woburn, MA
“Patrick & Drew are very professional & friendly. They helped us resolve our water heater issue.”
I called Marciano Plumbing & Heating around 4:30 PM Saturday for an emergency of hot water problem. The company sent Travers within an hour of the service request call. Travers did an excellent job in fixing the problem and got our hot water back. He demonstrated his knowledge and skills while working on the problem and very effectively solved the problem.
⭐⭐⭐⭐⭐
I called Marciano Plumbing & Heating around lunchtime on June 29 after finding out my AC had stopped working—just hours before a 100° heat wave was expected.
They had a technician at my home that same day. He quickly diagnosed the problem, ordered the necessary parts, and by the following morning my air conditioning was repaired and running perfectly before the extreme heat arrived.
The workmanship was outstanding, the response time was incredible, and the price was more than fair. It’s refreshing to find a company that delivers exactly what they promise. I highly recommend Marciano Plumbing & Heating to anyone looking for fast, honest, and professional service.
Marciano installed our mini splits. Great experience. They showed up on the days and times they promised. Bad weather delayed their progress, so they stayed an extra day until the job was finished (most other contractors would have moved on to the next job and then came back when they had time). Honored their original quote. Clean work, and cleaned up when they were done. We could not have hoped for a better situation. Well-run company.