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Heat out during a cold snap, a 6 a.m. text, the repair finished before noon — that January 2026 account is the kind of call XStream Plumbing & Heating gets most. It's a Woburn shop that the company says was started by master plumber Stan Maciel and is still founder-led and locally owned, offering 24/7 plumbing, heating, water-heater, boiler, leak and drain work across Middlesex and Essex County. Its Massachusetts plumber licence, 9630176-PL-C, is active on the state registry. On Google it holds 4.9 across 57 ratings, with 4.9 from 49 ratings on Thumbtack, and most of what customers describe is a small emergency handled fast. A homeowner with two burst pipes about a week apart in May 2026 called both times and was back in working order; a leaking water meter was taken care of the same day in April 2026; a leaking toilet emailed one evening in February 2026 got a quote back that night and a fix the next morning. Another April 2026 customer had both showers repaired, and he came on a holiday to do it. Price is the other thing people keep writing about: nearly a dozen reviewers call it fair or reasonable, among them a February 2026 customer whose leaky pipe took Stan from 11 a.m. to 6 p.m. to chase down. The work isn't all quick fixes. In July 2026 a customer had a backflow preventer and a second water meter installed as part of a landscaping project, with the permit and inspection arrangements handled for them. A July 2025 review describes new tankless water heaters and a walk-through of each step; an October 2025 customer got smart temperature controls working after Stan researched the problem; a November 2025 customer said XStream fixed heating that two other companies had tried. A general contractor wrote in May 2025 that it hires XStream for all of its plumbing. The one low rating is a December 2025 review from a homeowner who asked for an itemized quote on a hot water install — cost of labor, hours of labor expected, materials and equipment — and came away disappointed. If you want the numbers broken out that way, ask for it in writing before the job is booked. For a leak, a dead water heater or a no-heat morning around Woburn, this is a straightforward call: someone who picks up, shows up, and explains what he's doing while he does it. Settle the itemized quote up front, and on permitted work like a backflow preventer or a new meter, confirm who is pulling the permit and booking the inspection.
I strongly recommend this company. I needed a plumber for a service call and they took care of me right away. He scheduled a time, showed up when he said he would, checked everything thoroughly, and was very straightforward about what the problem was and what needed to be done. What I also really appreciate is that he is a licensed plumber. His pricing reflects professional, qualified work, and to me, that matters. When it comes to plumbing, I’m not looking for the cheapest person to do the job, I want someone who is properly licensed, knows what they’re doing, and can stand behind their work. He is knowledgeable, reliable, professional, and properly licensed by the state. I felt confident that the work was being done the right way, and I would absolutely recommend him and use his services again.
Stan is fantastic! Clear communication, professional service, and reliable from booking to finish. My new go-to plumber for sure.
Stan Michele and Xstream plumbing provided professional service . It is clear that Stan is a skilled worker and all the work was expertly completed We were very happy with the completed work
Stan was a complete professional. He communicated his arrival time, fixed both our issues quickly, and explained what he did clearly. We appreciated his professionalism and honesty.
XStream was amazing to work with. As part of our landscaping project Stan installed a backflow preventer, including a 2nd water meter and the necessary permit and inspection arrangements. Very good experience and would definitely call on again for future projects.
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1 change recorded — last scanned Sep 8, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from XStream Plumbing And Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
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Fast emergency response4.8
Emergency response4.2
101 years in business2.2