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Martin Plumbing & Well Pump Service says on its website that its expertise lies in well water pump services across Connecticut. Its stated service area includes Andover, Bozrah, Colchester, East Lyme, Franklin and Griswold, and the company says it has been in business for 44 years. A recent Google customer said they called Steve at 10am with no water, and the guys showed up half an hour later, replaced a 30-year-old well pump and had them up and running by 1pm. A recent customer whose well pump died said they came the same day to check it, fixed the pump the next day, and later fixed a reserve tank they had identified as failing. In a 2025 review, a customer said a first plumber called for a new pressure pump at over $1000; the owner of Martin Plumbing said the pressure pump was fine and fixed the problem at a very reasonable price. A 2023 customer said he came out the same day they called on a Sunday, was back at 8am as promised to replace the well pump, and stuck to his estimate even with a bit of extra work involved. A 2023 customer with no water from the well at 7:45am said they got a return call within 15 minutes, were on site within the hour and had the home back in service by mid morning after a well pump replacement. In a 2022 review, a customer said Steve and Tom replaced a submersed well pump. A recent Google customer said calls, voicemails, texts and messages through the company's portal got no response whatsoever.
Called Steve at 10am with no water, the guys showed up half an hour later and had us up and running by 1pm!! Exceptional service, very nice guys, replaced our 30 year old well pump fast as anything. Highly recommend.
My well pump died unexpectedly and these guys were here the same day to check it out, the next day they fixed the pump (at a very good price). They also identified that my reserve tank was failing and was causing stress on the system. They then fixed that shortly thereafter. They went above beyond to fix my plumbing issues and all at a great price. I cannot recommend them enough, they’re all around good people.
I've called, lvm, texted and sent messages through their portal - no response whatsoever. Yes, I am seeking alternative providers. This review is just an FYI to anyone considering this company. Responsiveness isn't their strong quality. If you start a business like this, it's important to respond to potential customers; even if you don't have time for them.
I had a plumber come out and give me an estimate on my well issue. Then I called for 2nd opinion from Martin plumbing and well pump. The 1st guy said I needed a new pressure pump for over $1000. The owner said the pressure pump was fine. He fixed the problem at a very reasonable price. I highly recommend them. I've been ripped off by other plumbers in the past. I know, you can't beat Martin plumbing he's old school, call him.
A wonderful first time experience with this business. The owner responded promptly to the message I had left and came to my house within 2 hours. Luckily he recognized the issue with my lack of water pressure right away and it was an easy fix. It's reassuring to know that such a reputable business and owner exist in this area!
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1 change recorded — last scanned Oct 30, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Martin Plumbing & Well Pump Service. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$270 – $660
Typical plumbing job around $470
Leak traced with only a small wall opening4.7
Shown how to prevent the issue recurring3.1
